Business Details
11 Years
experience
Emergency
services
Your Trusted Mental Health Partner in Charlotte, NC
Founded in 2015, Carolina Complete Psychiatry delivers patient-centered psychiatric care with a focus on quality over quantity. Our approach prioritizes individualized treatment through longer appointment times, offering 30-minute follow-ups compared to the standard 15 minutes. We specialize in psychiatric medication management for children, adolescents, and adults, complemented by lifestyle modifications and coping strategies for holistic care.Our certified physician assistants and nurse practitioners provide thorough evaluations, clear diagnosis communication, and collaborative care coordination with therapists and medical providers. We emphasize timely access, typically scheduling new patients within a week, and maintain transparency in policies and pricing to build trust with our clients.
Services
Psychiatric Medication Management
Telepsychiatry Appointments
GeneSight Testing
ADHD Treatment
Anxiety Disorders
Depression Treatment
Child Psychiatry
Adult Psychiatry
Mental Health Counseling
Genetic Testing
Details
- Year established: 2015
Highlights and features
- We offer 30-minute follow-up appointments for thorough treatment planning
- Our team includes certified physician assistants and nurse practitioners specializing in psychiatry
- We provide telepsychiatry services for convenient follow-up care
- GeneSight genetic testing helps personalize medication selection
- New patients typically seen within one week for timely care
What people say
Compassionate clinicians
Timely appointments
Effective treatment
Personalized approach
Knowledgeable staff
Services
Psychiatric Medication Management
Our psychiatric medication management service provides comprehensive evaluation and personalized medication plans for mental health conditions. Certified providers monitor treatment effectiveness, adjust dosages as needed, and coordinate care with therapists. We treat depression, anxiety, ADHD, and other psychiatric disorders using evidence-based pharmacological approaches while emphasizing patient education and collaborative decision-making.
Telepsychiatry Appointments
Telepsychiatry services offer convenient mental health care through secure video conferencing. Available for follow-up appointments after initial in-office evaluation, this service uses HIPAA-compliant platforms to maintain privacy. Patients receive medication management and treatment adjustments from their homes while maintaining continuity of care through our established patient-provider relationships.
GeneSight Genetic Testing
GeneSight testing personalizes medication selection through genetic analysis. This cheek-swab test reveals how patients metabolize psychiatric medications, helping providers choose effective treatments faster. Results guide medication decisions for improved symptom relief while minimizing trial-and-error prescribing, with studies showing twice the response rate compared to standard care approaches.
ADHD Treatment
Specialized ADHD treatment combines medication management with cognitive-behavioral strategies. Providers address executive functioning challenges through comprehensive evaluations, personalized medication plans, and behavioral interventions. Treatment addresses symptoms across age groups, from childhood hyperactivity to adult organizational difficulties, while educating patients about condition management and coping techniques.
Anxiety Disorder Treatment
Our anxiety treatment program addresses generalized anxiety, social anxiety, and panic disorders through medication management and evidence-based approaches. Certified providers develop personalized treatment plans combining pharmacological interventions with coping strategies. Care focuses on symptom reduction, functional improvement, and teaching patients practical techniques for managing anxiety symptoms in daily life.
People
Rachel Holzhauer
Physician Assistant
Rachel Holzhauer, DMS, PA-C provides psychiatric evaluations and medication management. With specialized training in mental health care, she develops individualized treatment plans for patients across the lifespan, focusing on compassionate care and evidence-based interventions for optimal patient outcomes.
McCall Gardner
Physician Assistant
McCall Gardner, PA-C offers psychiatric care with a focus on medication management. She works collaboratively with patients to address mental health concerns, providing thorough evaluations and personalized treatment plans that prioritize patient education and active participation in the care process.
Carli Gastley
Psychiatric Nurse Practitioner
Carli Gastley, PMHNP-BC specializes in psychiatric care for diverse patient populations. She conducts comprehensive assessments and develops individualized medication management plans, emphasizing patient-centered care and active collaboration in treatment decision-making across all stages of mental health treatment.
Questions
What mental health services do you offer?
We provide psychiatric medication management, telepsychiatry appointments, GeneSight genetic testing, and treatment for ADHD, anxiety, depression, and other mental health conditions for children, adolescents, and adults.
Do you accept insurance?
We do not directly bill insurance for clinical services, but we provide receipts for potential out-of-network reimbursement. GeneSight testing is billed to insurance with patient responsibility for any denied amounts.
How long are appointments?
Initial evaluations last 60 minutes, with follow-up appointments scheduled for 20-30 minutes. Medication management sessions typically occur every 4 weeks during treatment adjustments, decreasing in frequency as needed.
What are your cancellation policies?
We require 24-hour notice for cancellations to avoid a $100 fee. Missed appointments without notice incur full charges. Patients arriving more than 10 minutes late will need rescheduling with applicable fees.
How do I start care?
New patients must complete an in-office initial evaluation to establish care. After assessment, providers develop personalized treatment plans that may include medication management, therapy referrals, and genetic testing options.
Do you offer telehealth options?
Yes, telepsychiatry services are available for follow-up appointments after completing an initial in-office evaluation. We use secure, HIPAA-compliant video platforms to ensure privacy during virtual consultations.
