SMART, INTEGRATED, EFFICIENT SOLUTIONS ALIGNED
At Rogers & Callcott, we are dedicated to providing expert environmental engineering and laboratory testing services to a wide variety of industrial, municipal, and private sector clients throughout the Southeast. Since 1969, our goal has been to meet the unique needs of our clients in a strategic and cost-effective manner without compromising quality. Our team of experts works together to design infrastructure, monitor landfills, resolve issues in waste processes, assist with air quality, heal environmental damage from industrial accidents, and train teams to stay safe by staying compliant with environmental, health, and safety regulations.
Our Services
As a multi-discipline environmental consulting firm, we offer a full complement of civil and environmental engineering services focused on delivering solutions for our clients' needs in site design, wastewater, stormwater, and potable water requirements. Our nationally accredited Environmental Laboratory serves clients all over the United States, boasting a better than 99% pass rate in a minimum of six independent Performance Testing studies mandated annually. Our team of hydrogeologists, engineers, and scientists are dedicated to helping clients determine and manage risk when it comes to environmental site assessments and compliance. Additionally, our team of remediation specialists work together to design the most cost-effective process to take contaminated sites to regulatory compliance or legal closure. Our team of certified EHS professionals provide a wide range of specialized services including Industrial Hygiene Monitoring, Safety Training, Audits, EHS Program Development, and Regulatory Reporting.
Our Mission
Our mission is to create solutions that keep human activity thriving in harmony with the natural world. We design infrastructure, monitor landfills, resolve issues in waste processes, assist with air quality, heal environmental damage from industrial accidents, and train teams to stay safe by staying compliant with environmental, health, and safety regulations.
Our Expertise
Our team of experts has extensive experience in providing environmental consulting, engineering, and laboratory services to a diverse range of clients in private and public sector markets throughout the Carolinas and Southeast. We have worked with clients from various industries, including adhesives, agriculture, automotive, bulk storage, cement, ready mix, and building material, chemicals, commercial facilities, construction, consumer products, dry cleaners, electronics, fibers, textiles, food, nutrition, foodservice, gas stations, institutional facilities, landfills, local and state government, medical, metals, mining, municipal, packaging, petrochemicals, petroleum, pharmaceuticals, plastics, plating, pulp and paper, real estate, transportation, and utilities.
Overall Experience
Rogers & Company (R&C) laboratory has received overwhelmingly positive reviews from various customers. Most reviewers lauded the laboratory's courteous customer service, knowledgeable staff, and quick turnaround time. However, a few customers experienced significant issues with customer service, pricing, and testing procedures.
Staff and Customer Service
The laboratory's staff has been praised for being helpful, knowledgeable, and courteous. Reviewers appreciated the staff's expertise in navigating complex regulations and providing expert consultation. On the other hand, one customer reported slow and unhelpful responses from the laboratory, which led to frustration and a negative experience.
Pricing and Testing
Some customers reported issues with pricing and testing procedures. One reviewer was told they would receive pricing information by a certain date but never received it. Another customer reported that the laboratory refused to perform tests without providing a reason.
Challenges and Disappointments
One reviewer experienced significant delays and frustration with the laboratory's customer service, ultimately deciding to use a different laboratory. Another customer felt that the laboratory's micro-management and lack of independence led to inefficiencies and negative outcomes.
Conclusion
Despite some challenges and disappointments, R&C laboratory has generally received high praise for its excellent customer service and knowledgeable staff. However, a few customers have experienced difficulties with pricing and testing procedures, highlighting the need for improvement in these areas.
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