Love. Family. Home. Put our hearts in all of the services we provide.
A Commitment to Safety, Quality, and Performance
Aitheras Aviation Group stands as a leader in aviation safety, offering unparalleled services in organ transport, air ambulance, and aircraft management. With over two decades of experience, we have transported over 6,500 organs with a 99.9% success rate, firmly establishing ourselves as the go-to air operator for transplant centers and essential healthcare services.
Expertise in Organ Transport
We take pride in our unparalleled expertise in organ transport, utilizing dedicated aircraft and experienced medical teams to ensure the safe and timely delivery of organs for transplantation. Our compassionate and dedicated team understands the critical importance of prompt organ delivery, treating every transport as a life-saving mission.
Elevating Air Medical Transport
Acute Air Ambulance, our leading medical business unit, redefines air medical transport by providing exceptional care and responsiveness. With a focus on door-to-door transportation for critically ill patients, we offer reliable air medical services across diverse destinations.
Dedicated Aircraft Management
Our comprehensive aircraft management services ensure the optimal performance and efficiency of your aircraft. From maintenance and operations to revenue generation strategies, our experienced team effectively manages every aspect of aircraft ownership, allowing you to focus on your core business.
Our Values: The Aitheras Difference
At Aitheras Aviation Group, we prioritize:
- Safety: Upholding the highest safety standards through continuous compliance with rigorous regulations and unwavering attention to detail.
- Quality: Delivering exceptional customer experiences through personalized attention and unwavering commitment to excellence.
- Reliability: Providing consistent and efficient services that meet and exceed expectations.
Accurate Information and Smooth Operations
The majority of the reviews praise Aitheras for their exceptional service, accurate information, and smooth operations. Reviewers have consistently reported prompt responses, accurate pricing, and efficient communication. They have also commended the company for going above and beyond to meet their needs, such as scrambling to provide catering services despite last-minute changes in departure times.
Exceptional Customer Service
testimonial after testimonial highlights the exceptional customer service provided by Aitheras. Reviewers have praised the dispatch team for their willingness to help, even in the dead of night, and the maintenance team for their prompt and professional service. The company's commitment to customer satisfaction is evident in their eagerness to assist and resolve any issues that may arise.
Dispute and Negative Review
However, there is one reviewer who has expressed a negative experience with Aitheras. Sophie Cerentola reported being charged an unexpectedly high amount ($500,000) for a medical flight, despite her insurance covering a significant portion of the cost. This incident has left her with a large balance due and has raised questions about the company's true costs and pricing transparency.
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