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Welcome to Francis Collision Centre, the premier auto body repair shop in Fresno, California. With over 40 years of experience, we have built a reputation for providing exceptional collision repair services to the communities of Fresno and Clovis. Our state-of-the-art facility is equipped with the latest technology and staffed by a team of I-CAR and ASE certified technicians who are dedicated to delivering top-notch service.
Our Commitment to Quality
At Francis Collision Centre, we understand the importance of prompt, courteous service and completing repairs correctly the first time. We pride ourselves on our professional approach and superior standard of quality and service. Our technicians follow the highest standards for accurate auto body repair procedures, ensuring that every vehicle that leaves our shop meets the highest standards of quality.
Our Services
We offer a wide range of services to meet the needs of our customers, including comprehensive collision repair, aluminum repair, certified OEM repair, and 24-hour towing. Our services also include glass replacement, car stereo replacement, theft and vandalism repairs, air conditioning service, computerized 4-wheel alignment, and courtesy pick-up and delivery. We also offer finish detailing and have an on-site Enterprise Rent-A-Car location for added convenience.
Our Promise
At Francis Collision Centre, we are committed to providing our customers with the best possible experience. We back every job with a limited lifetime warranty for as long as you lease or own your car. We are confident in our ability to deliver exceptional service and invite you to experience the Francis Collision Centre difference.
Service and Communication
The reviews highlight the excellent service and communication provided by the staff at Francis Collision Center. Many customers have praised the team, including Juanita, Kevin, Danielle, and Aaron, for their professionalism, courtesy, and updates throughout the repair process. The review from Amber Duran specifically highlights the excellent delivery of customer service, staff keeping customers updated, and kindness.
Quality of Work
Several reviews have praised the quality of work done by the team, including the paint work, detailed responses, and seamless work with insurance companies. Ruben Rodriguez's review highlights the high-quality repairs and the long wait times being worth it for the excellent work.
Disappointments and Complaints
Unfortunately, not all reviews have been positive. Pamela Deleon's review describes a disappointing experience, stating that she did not receive the expected courtesy car wash and detail, and felt that communication was lacking. Niko's review is even more critical, sharing a negative experience with the shop, citing unprofessional behavior, damage to other parts, and dishonest communication.
Overall Experience
Despite some disappointments, many customers have had a positive experience at Francis Collision Center. The reviews highlight the excellent service, quality of work, and communication provided by the team. Overall, the shop seems to have a solid reputation for repairing cars with high-quality results.
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