Come for the sweet, and stay for the savory
At Rite-Way Auto Service Tire Pros, we pride ourselves on being your trusted partner for all your automotive needs. As a family-owned business, we've been serving the Excelsior Springs, MO community for over 20 years. Our story began with Jim Dusek's tireless commitment to meeting the needs of our customers. Today, our team of knowledgeable and friendly sales staff and ASE-certified technicians are dedicated to providing exceptional service and quality products.
Our Story
Rite-Way Auto Service Tire Pros was founded on the principles of honesty, integrity, and a passion for delivering outstanding customer service. Our staff is comprised of individuals who are passionate about their work and strive to maintain the highest level of excellence in every aspect of our business. We understand that car care is not just about changing oil or repairing brakes; it's about serving our customers with the utmost respect and care.
Our Services
At Rite-Way Auto Service Tire Pros, we offer a comprehensive range of services to ensure your vehicle runs smoothly and safely. Our services include:
- Tires: We feature a vast selection of tires from top brands, including Michelin, BFGoodrich, Uniroyal, and more.
- Wheels: From custom wheels to wheel alignments, our expert technicians are skilled in wheel repair and maintenance.
- Automotive Services: Our ASE-certified technicians provide expert maintenance and repair services, including oil changes, brake repairs, and more.
- Towing: We offer 24-hour towing services to ensure your vehicle gets the help it needs, quickly and safely.
- State Inspection: Our state-of-the-art equipment and trained inspectors guarantee a thorough inspection of your vehicle.
Why Choose Us
At Rite-Way Auto Service Tire Pros, we're dedicated to providing personalized service and quality products. Our commitment to excellence has earned us a reputation as the go-to destination for auto repair and tire service in Excelsior Springs, MO. Whether you need a simple oil change or a more complex repair, our team is here to help.
Overall Impressions
Rite Way has received an overwhelmingly positive response from customers, with 17 out of 20 reviews giving 5-star ratings. The reviewers praise the shop's excellent service, professionalism, and quality workmanship.
Positive Experiences
Customers have praised the shop's ability to diagnose and repair issues with their vehicles, as well as their friendly and approachable staff. Several reviewers have mentioned that the shop's pricing is reasonable and competitive. Many have also noted that the shop goes above and beyond to ensure customer satisfaction.
Negative Experiences
Two reviewers have had negative experiences with the shop. One reviewer, Adam Holtzclaw, felt that the shop overcharged and underperformed, stating that they "are theives." Another reviewer, Tim Haslett, had issues with communication and timely service, stating that it took a month to get their car repaired. Angela Elliott also had a negative experience, citing poor communication and long wait times for her car.
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