Compassionate Care for a Lifetime of Wellness
At Southwest Animal Hospital, we believe in treating every patient as if they were our own. Our locally-owned hospital has been serving Parma Heights and its surrounding communities since 1981. We strive to not only improve the health and well-being of our animal patients, but also to foster strong and positive relationships between pets and their families.
Our Mission
We strive to provide compassionate and comprehensive care for pets, while recognizing and honoring the unique and special bond between humans and animals. Our goal is to promote the health and happiness of all our patients. We believe in treating every pet as if they were our own, and aim to create a welcoming and supportive environment where both pets and their owners feel valued and respected.
Our Services
We provide a variety of services for cats and dogs to ensure optimum health and wellness at every life stage. Our services include preventative and wellness care, medical care, surgical procedures, and more. Our experienced team works together to deliver tailored care that addresses your pet's individual needs.
Our Team
Our team is dedicated to providing exceptional care for your pets. Meet our expert veterinarians, technicians, and client service representatives who are committed to the well-being and care of your pets.
Our Story
Southwest Animal Hospital is locally-owned, and has been serving Parma Heights and its surrounding communities since 1981. We strive to not only improve the health and well-being of our animal patients, but also to foster strong and positive relationships between pets and their families.
Get to Know Us
We invite you to explore our website and learn more about our services, our team, and our commitment to compassionate care. We look forward to serving you and your pets.
Staff and Veterinarian Reviews
The reviews highlighted the mixed opinions about the staff and veterinarians at Southwest Animal Hospital. On the positive side, many reviewers praised the veterinarians, particularly Dr. Gray and Dr. Soda Gray, for being knowledgeable, friendly, and caring. Some reviewers mentioned that the staff was friendly and helpful, while others appreciated the veterinarians' patience and kindness.
However, some reviewers experienced negative interactions with the staff, describing them as rude, unfriendly, and unhelpful. A few reviewers mentioned that the staff seemed overwhelmed or busy, leading to longer wait times and rushed appointments.
Pricing and Services
Some reviewers appreciated the reasonable pricing at Southwest Animal Hospital, while a few mentioned that the prices were higher than expected. The services offered by the hospital were generally seen as comprehensive, with many reviewers praising the veterinarians' expertise and the range of services available.
Wait Times and Scheduling
Wait times were a common complaint, with some reviewers mentioning that they had to wait weeks for an appointment or experienced long wait times during their visits. However, others mentioned that the hospital was accommodating and able to fit them in quickly when needed.
Overall Experience
The overall experience at Southwest Animal Hospital was mixed, with some reviewers praising the veterinarians and staff while others experienced negative interactions. Some reviewers mentioned that they would recommend the hospital to others, while others would not.
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