HELPING TREES OUTLIVE HUMANS
At Heartwood Tree Service, we stand as trusted local experts, upholding the vitality of trees in the Charlotte, Lake Norman, and Asheville areas for over 40 years. Our passion for preserving these majestic giants motivates us to provide comprehensive, science-backed care and preservation services.
Our Mission
Our mission is to safeguard the health and longevity of trees through comprehensive care, preventative measures, and expert preservation techniques. We believe in sustainable solutions that promote vibrant landscapes for generations to come.
What Sets Us Apart
Our team of certified arborists and dedicated professionals are committed to:
- Personalized Attention: We take the time to understand your unique needs and concerns, offering tailored solutions for every tree and situation.
- Expert Expertise: Our extensive experience combined with ongoing training ensures the highest quality care delivered.
- Sustainable Solutions: We prioritize eco-friendly practices that minimize environmental impact and promote long-term tree health.
Tree Health Care
- Disease and pest management
- Nutritional consultations
- Tree risk assessments and valuations
- Comprehensive tree care plans
Preservation & Protection
- Tree pruning and trimming
- Lightning protection installation
- EAB treatment
- Tree removals and stump grinding
Emergency Services
- Emergency tree removal and emergency pruning
- 24/7 availability for urgent situations
For Our Clients
At Heartwood, we believe in open communication, transparency, and exceptional customer service. We will:
- Provide clear and upfront estimates and timelines.
- Respond promptly to your inquiries and concerns.
- Maintain open communication throughout the process.
- Leave your property clean and free of debris.
Join Us in Protecting Our Green Heritage
We invite you to connect with Heartwood Tree Service and experience the difference our expertise and dedication can make for your trees. Let us help you maintain the beauty and vitality of your landscape.
Excellent Customer Service and Results
Heartwood Tree Service has received numerous positive reviews from satisfied customers. Reviewers have praised the company's prompt response, professionalism, and dedication to providing excellent service. Many reviewers have mentioned that the company's arborists are knowledgeable, honest, and transparent in their approach to tree care.
The reviews highlight the company's ability to provide a range of services, from tree pruning to removal, as well as maintenance and deep root fertilization. Customers have praised the company's attention to detail, cleanliness, and safety protocols.
Mixed Experience with One Reviewer
One reviewer, Super Glide, had a negative experience with Heartwood Tree Service. They reported that the arborist, Scott, was unresponsive after the initial consultation and failed to follow up on scheduling the appointment. This led the customer to seek services from a competitor, who provided a better experience.
No Consistent Issues
Despite the one negative review, the majority of reviewers have reported positive experiences with Heartwood Tree Service. The company's commitment to customer service, professionalism, and quality work has been consistently praised.
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