Experienced Care for a Healthier Pet, One Paw at a Time
Welcome to Norbeck Animal Clinic, your premier veterinary clinic in Silver Spring, MD. We are a full-service, small animal veterinary clinic dedicated to providing high-quality medicine and exceptional customer service to our clients and their beloved pets. Our state-of-the-art facility is designed to assist in routine wellness and medical care for pets of all ages, and our experienced team of veterinarians and veterinary technicians are committed to providing personalized attention to each individual pet and their owner.
Our Mission
Our mission is to provide excellence in veterinary medical care to our patients and exceptional service to our clients in order to enhance the human/animal bond. We believe in providing high-quality veterinary medicine and surgery, educating our clients about their pet's well-being through preventive care and good nutrition, helping owners understand illness, the rationale of therapy, and possible outcomes to make them an integral part of the healing process, and being compassionate and understanding of the needs of our individual patients and their families.
Our Services
At Norbeck Animal Clinic, we offer a broad spectrum of services to care for your pet's every need. Our services include general services, wellness care, diagnostic testing, surgery services, cat-friendly practice, routine services, vaccinations, microchipping, pet disease, dental care, allergy management, grooming, cold laser therapy, cryo probe therapy, digital radiographs, in-house pharmacy, online pharmacy, health certificates, and more. We also have a fully equipped surgical suite, in-house digital X-rays, including dental X-rays, dental procedure services, grooming and bathing suite, a fully stocked prescription diet section, and an online store.
Our Commitment
At Norbeck Animal Clinic, we are committed to providing personal attention to the unique concerns of each individual pet owner and patient. Our entire healthcare team is dedicated to providing medical care for your pet and educating you on how to keep your pet happy and healthy for life. We believe in building strong relationships with our clients and their pets, and we are committed to providing excellence in veterinary medical care and exceptional service to our clients.
Excellent Veterinary Care
The majority of reviews praise the excellent care provided by the veterinarians and staff at Norbeck Animal Clinic. Many reviewers mention the friendly, kind, and professional staff who genuinely care about the pets and their owners. The veterinarians are described as thorough, helpful, and empathetic, taking the time to answer questions and provide explanations about their pets' health issues.
Timely Communication and Responsiveness
Some reviewers mention that the clinic is responsive to phone calls and emails, and the veterinarians take the time to follow up on their pets' care and scheduling. However, one reviewer mentions that the clinic sometimes fails to respond to emails or phone calls in a timely fashion.
Compassionate Care
Several reviewers share stories of how the veterinarians and staff went above and beyond to provide compassionate care to their pets, including making home visits and providing emotional support during difficult times.
Minor Issues with Scheduling and Communication
A few reviewers mention minor issues with scheduling and communication, including one reviewer who had a procedure canceled at the last minute and felt that the clinic was unprofessional.
Overall Satisfaction
The majority of reviewers express high satisfaction with the care provided by Norbeck Animal Clinic and would highly recommend the clinic to others.
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