Transforming Lives, One Haircut at a Time
At Petra Hair Design, we're dedicated to providing top-notch hair care services and products to our clients in Lubbock, Texas. With over 29 years of experience, our team of expert stylists is committed to helping men, women, and children achieve the look they desire. Our mission is to provide exceptional service, unparalleled quality, and unparalleled customer satisfaction.
Our Story
Petra Hair Design was founded on September 19, 1994, with a vision to provide the highest quality hair care services and products. Over the years, we've grown to become the premier hair salon in Lubbock, Texas. Our team of highly skilled and trained stylists has extensive experience in cutting-edge hair design, coloring, and styling techniques. We're passionate about staying up-to-date with the latest trends and technologies to ensure our clients receive the best possible service.
Our Services
At Petra Hair Design, we offer a wide range of services designed to meet the unique needs of our clients. From hair cuts and styling to wigs, extensions, and hair systems, we're committed to helping our clients achieve the look they desire. Our services include:
- Hair cuts and styling for men, women, and children
- Wig store featuring top-quality wigs, extensions, and hair additions
- Hair coloring and styling services, including permanent waving, glazing, and toning
- Hair removal services, including eyebrow waxing, facial waxing, and lip waxing
- Texture and curl services, including permanent waving and straightening
- Blowout bar services for a quick and stylish look
- Men's hair systems, including tape-on systems and wig applications
- Hair extensions, including clip-in, tape-in, and link extensions
- Hair pieces, including buns, braids, and ponytails
- Hair care products, including shampoo, conditioner, and styling tools
Our Mission
At Petra Hair Design, our mission is to provide exceptional service, unparalleled quality, and unparalleled customer satisfaction. We strive to create a warm and welcoming environment where our clients feel comfortable and confident. Our team is dedicated to staying up-to-date with the latest trends and technologies to ensure our clients receive the best possible service.
Why Choose Us
At Petra Hair Design, we're committed to providing exceptional service, unparalleled quality, and unparalleled customer satisfaction. Our team of expert stylists has extensive experience in cutting-edge hair design, coloring, and styling techniques. We use only the highest quality products and materials to ensure our clients receive the best possible service. With over 29 years of experience, we're confident in our ability to help our clients achieve the look they desire.
Overall Experience
The majority of customers have had a positive experience at Petra Hair Design, praising the salon's friendly and knowledgeable staff, professional services, and beautiful interior.
Hair Stylists
Brittany, Morgan, and Petra are particularly praised for their expertise and helpfulness. They are commended for taking the time to explain each step of the process, offering personalized advice, and providing excellent customer service.
Wig Shop
The wig shop is also a highlight, with customers appreciating the vast selection and helpful staff who assist in finding the perfect style and color.
Negative Experiences
However, a few customers have reported negative experiences, citing poor communication, uneven haircuts, and unfulfilled expectations. Some clients felt that their requests were not met, and the stylists were unwilling to make adjustments or offer solutions.
Common Issues
The most common issues mentioned include:
- Poor communication and miscommunication
- Uneven haircuts and unflattering styles
- Lack of solution-oriented approach
- Unfulfilled expectations and unmet requests
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