Experience Intelligent Eye Care
Welcome to our office, where we are pleased to offer comprehensive eye care services with a personal touch. Our office is conveniently located in San Jose, CA, and we invite you to experience the difference that our skilled and knowledgeable optometrist, Dr. Minh Nhat Le, OD, can bring to your eye care needs.
Our mission is to provide intelligent eye care that exceeds your expectations. We strive to create a warm and welcoming environment where you feel comfortable and confident in the care you receive. Our team is dedicated to providing personalized attention to each patient, taking the time to understand your unique needs and concerns.
Our Services
At EyeQ Optometry, we offer a wide range of services to meet your eye care needs. Our comprehensive eye examination is a thorough evaluation of the health of your eyes, using the latest technological instruments to take various measurements and photos. Our doctor will then fully evaluate the health of your eyes and discuss the results with you.
We also offer contact lens fitting services, including a training session with one of our opticians to show you how to insert, remove, and care for your contact lenses. Please note that we require a comprehensive eye examination before fitting you for contact lenses.
If you're considering refractive surgery, our doctor will discuss the results of your evaluation with you to determine if you're a good candidate for eye surgery. We work closely with one of the area's best surgeons to ensure optimal results from your procedure, including coordinating post-operative care and treatment.
In the event of an eye emergency, we are prepared to see patients during our business hours and do our best to take same-day appointments. We treat a variety of eye emergencies, including eye infections, foreign objects in the eye, corneal ulcers, and eyelid swelling and pain.
Our Products
We offer a wide selection of frames from top brands, including Chanel, Lindberg, Zero G, Oliver Peoples, Maui Jim, Prada, Tom Ford, Gucci, Oakley, and Ray-Ban. Our lenses feature advanced technology for single vision, bifocal, progressive, and occupational use.
Insurance Plans
We are proud participants in several insurance plans, including Vision Service Plan (VSP), EyeMed, Medicare/Medi-Cal Medical Eye Services (MES), and Davis Vision.
Overall Experience
The majority of the reviewers had a positive experience at Eye Q Optometry, praising the friendly and knowledgeable staff, good selection of frames and sunglasses, and convenient parking.
Staff and Customer Service
Many reviewers complimented the staff for being friendly, polite, and respectful. However, a few reviewers had negative experiences with specific staff members, citing unprofessional behavior, condescension, and dismissive attitudes.
Insurance and Billing
A common concern among negative reviewers was the lack of transparency in billing and insurance rates. Some reviewers felt that the staff were trying to cheat them or overcharge them, and were dismissive when questioned about rates.
Professionalism and Communication
A few reviewers criticized the optometrist, Dr. Le, for showing favoritism towards clients with private insurance and being less attentive to those with MediCal or other insurance plans. One reviewer felt that Dr. Le was unprofessional and did not care about all his clients.
Atmosphere and Organization
The office and general area were described as clean and well-organized, contributing to a pleasant atmosphere.
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