Who We Are
At German Flooring, we pride ourselves on a distinctive approach to flooring retail. Unlike others, we meticulously select each product to offer our customers exclusive, high-quality collections not found elsewhere. Our products undergo a rigorous quality check process, with every color and style carefully chosen to inspire our customers. Our brand's products are synonymous with quality, designed to eliminate uncertainty about durability and performance.
Our Story
We understand that choosing the right flooring can be a daunting task, which is why we're dedicated to providing our customers with the best possible experience. Our team of experts is trained to assist at every step of your purchase journey, whether shopping at home, online, by phone, or in our showroom. We aim to simplify the process, providing you with the information and support you need to make an informed decision.
Our Services
At German Flooring, we offer a wide range of services designed to make your flooring experience as seamless as possible. Our showrooms in Denver, CO, Renton, WA, Sacramento, CA, and Spartanburg, SC, are stocked with a vast selection of high-quality flooring products, including laminate, vinyl, and hardwood. Our knowledgeable staff is always on hand to provide expert advice and guidance, helping you to find the perfect flooring solution for your home or business.
What Sets Us Apart
We believe that our commitment to quality, combined with our competitive pricing and exceptional customer service, sets us apart from other flooring retailers. We're dedicated to providing our customers with an unparalleled level of service, ensuring that every interaction with German Flooring is a positive one. Whether you're looking for inspiration, advice, or simply a great deal, we're here to help.
Poor Customer Service and Quality Issues
Multiple reviewers expressed frustration and disappointment with the company's customer service and product quality. Howard Bisla's experience was marked by confusion, misdirection, and unprofessional behavior from employees, leading to a lost business opportunity. Andrew Tinker's cabinets and flooring purchase was plagued by delays, poor communication, and defects in the products. Jennifer Hayles' kitchen renovation was marred by poor quality cabinets and unhelpful customer service. Vikash S. and Alina K. reported issues with the quality of the flooring, including cracking, warped doors, and unpleasant odors.
Disappointment with Products and Services
Several reviewers expressed disappointment with the products and services offered by the company. Steven P. felt ripped off by the significant price increase for additional flooring. Jennifer Hayles was unhappy with the quality of the cabinets and the hassle of getting them fixed. Alina K. had to remove the flooring due to severe allergies caused by the chemical smell.
Positive Experiences
On the other hand, many reviewers reported positive experiences with the company. Jane Wilson praised the wide selection of flooring options and the helpful staff. Anna Aljabiry appreciated the expertise and honesty of the sales staff, particularly David. Alex Marinov was impressed by the vast selection and competitive pricing of the flooring. Randy V. commended Lana's professionalism and knowledge, which helped him find the perfect flooring for his project. Carina G. appreciated the helpful staff and competitive pricing. John and Alex K. praised the quality of the remodeling work and the professionalism of the workers.
Mixed Reviews
Some reviewers had mixed experiences. Gretchen Ybarra was happy with the installation process but unhappy with her flooring choice. Bob B. was satisfied with the installation but concerned about the worker's mask-wearing. Gretchen Y. was disappointed with the initial appointment but didn't complete the project.
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