Trust Our Family to Take Care of Your Vehicle
Our Story
At Cauthorne's Auto & Tire, we pride ourselves on being a family-owned and operated business that has been serving the Ashland, VA community for over 50 years. We have a long history of providing top-notch automotive repair and maintenance services to our customers.
Our Services
At our NAPA AutoCare Center, we offer a wide range of services to ensure your vehicle is running smoothly and safely. From routine maintenance like oil changes and tire rotations to more complex repairs like brake repairs and A/C repairs, our ASE-certified technicians have the expertise and training to handle any job. Some of the services we offer include:
- A/C Repair
- Battery Replacement
- Belt and Hose Replacement
- Brake Repairs
- Cooling System Services
- Engine Diagnostics and Repairs
- Steering and Suspension Work
- Wheel Alignments
Preventive Maintenance
Regular maintenance is essential to extend the life of your vehicle and prevent costly repairs down the line. At Cauthorne's Auto & Tire, we offer a variety of preventive maintenance services including:
- Oil Changes
- Oil Filter Changes
- Air Filter Changes
- Spring and Winter Checkups
Nationwide Warranty
At Cauthorne's Auto & Tire, we back our work with a nationwide warranty through NAPA's Peace of Mind Warranty. This means that you can drive away with confidence knowing that your vehicle is protected for 24 months or 24,000 miles.
Why Choose Us
At Cauthorne's Auto & Tire, we offer a unique combination of quality workmanship, excellent customer service, and a commitment to the environment. We are a family-owned business with a long history of serving our community, and we pride ourselves on being a trusted resource for all of your automotive needs.
Our Hours of Operation
- Monday: 8:00 AM - 5:30 PM
- Tuesday: 8:00 AM - 5:30 PM
- Wednesday: 8:00 AM - 5:30 PM
- Thursday: 8:00 AM - 5:30 PM
- Friday: 8:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Contact Us
At Cauthorne's Auto & Tire, we are dedicated to providing the best possible service to our customers. If you have any questions or concerns, please don't hesitate to reach out to us.
Disappointing Experiences
Some customers have had negative experiences with Cauthorne's Auto and Tire. One customer, Daniel B., has been a loyal customer for over 20 years, but has been disappointed with the service in the past two years. He has had to bring his car back multiple times for the same issues, and feels that the staff is not interested in fixing the problems.
Another customer, Gregory Jones, had issues with the communication and honesty of the staff. He was told that his car was being repaired, but when he called to check the status, the staff member seemed clueless. He also felt that the car was not repaired correctly and that the staff was not transparent about the issues.
Additionally, Razzi R. had a similar experience with dishonesty and shady business practices. She felt that the staff was trying to deceive her about the problems with her car and that they did not do the repairs correctly.
Positive Experiences
On the other hand, many customers have had positive experiences with Cauthorne's Auto and Tire. One customer, Conor Jones, had a good experience with the staff and the service. He had a rare tire model replaced and was impressed with the timely service and fair pricing.
Another customer, Robbie, had a good experience with the staff's willingness to repair a damaged tractor tire during a snowstorm. The staff was friendly and fair, and he was happy with the service.
Other customers, such as Twofeathers Crow, Steve Cordle, and Richard Sakowitz, have also had positive experiences with the staff and the service.
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