Protecting Your Future, One Policy at a Time.
At Shane Ferrell Insurance Agency, we pride ourselves on being one of the leading insurance agencies in Arlington, Texas. As an independently owned and locally operated agency, we focus on providing our clients with personalized insurance solutions tailored to their unique needs and budget. Our team of experienced insurance professionals is dedicated to finding the best coverage and rates for our clients, ensuring they have the protection they need to live life with confidence.
Our Services
We offer a wide range of insurance products, including auto insurance, homeowner insurance, life insurance, business insurance, renters insurance, boat insurance, motorcycle insurance, and umbrella insurance. Our insurance experts will work closely with you to understand your specific needs and provide you with customized insurance quotes from top insurance companies. We strive to provide quality insurance coverage, professional service, and a long-term relationship, giving you peace of mind and financial security.
Our Approach
At Shane Ferrell Insurance Agency, we believe in taking a personalized approach to insurance. We understand that every individual and business has unique insurance needs, and we're committed to finding the best insurance solutions that fit your lifestyle and budget. Our independent insurance agents will research rates and coverage from top insurance companies to find the best insurance plans for you. We do the insurance shopping and comparing for you, saving you time and money.
Our Commitment
Our goal is to provide our clients with the highest level of professional service, expert insurance advice, and quality insurance coverage. We're committed to building long-term relationships with our clients, and we're dedicated to being there for you whenever you need us. Whether you're looking for auto insurance, home insurance, life insurance, or business insurance, we're here to help you make informed insurance decisions that protect your assets and financial future.
Excellent Customer Service and Competitive Rates
The reviews are overwhelmingly positive, with customers praising the agency's staff, particularly Kellie Huff, for their exceptional customer service, knowledge, and ability to provide competitive rates. Many customers have reported significant savings, with some mentioning specific amounts, such as $400, $1000, or "a substantial amount." The staff's attention to detail, prompt response to queries, and willingness to go above and beyond to ensure customer satisfaction are frequently mentioned.
Knowledgeable and Friendly Staff
Several reviewers have praised the agency's staff for their expertise and friendly demeanor. They are described as "knowledgeable, " "friendly, " and "eager to help." The staff's ability to explain complex insurance details in a clear and concise manner has been particularly appreciated by customers.
Positive Experiences with Claims and Policy Changes
Some customers have shared their positive experiences with claims and policy changes, highlighting the agency's efficiency and professionalism in handling these processes. For instance, one reviewer mentioned that the agency helped them resolve a claim issue with their previous insurance provider.
Minor Disappointment with Rates
The only slightly negative comment came from one reviewer who mentioned that the rates were not as expected this time around. However, they still acknowledged the agency's good service and emphasized the importance of shopping around for the best rates.
