Experience the Art of Fine Jewelry
At Roof Jewelers, we are dedicated to providing our customers with an exceptional shopping experience, superior customer service, and a wide selection of fine jewelry at competitive prices. With over 72 years of experience in the industry, we have established ourselves as the trusted experts in fine jewelry in Columbia, South Carolina.
Our Story
Our journey began with a simple yet profound mission: to provide our customers with the finest jewelry pieces that exceed their expectations. Over the years, we have built a reputation for excellence, quality, and reliability. Our commitment to excellence is evident in every aspect of our business, from the carefully curated selection of jewelry pieces to the personalized service provided by our knowledgeable staff.
Our Services
At Roof Jewelers, we offer a comprehensive range of services designed to meet the unique needs of our customers. Our services include:
- Jewelry Selection: We feature an extensive collection of fine jewelry, including engagement rings, wedding bands, bridal sets, loose diamonds, gemstones, gold and silver jewelry, pearls, and more.
- Custom Design: Our expert designers work closely with our customers to create custom jewelry pieces that reflect their personal style and preferences.
- Jewelry Repair and Maintenance: Our skilled craftsmen provide expert repair and maintenance services for all types of jewelry.
- Appraisal Services: We offer professional appraisal services for insurance purposes, estate settlements, and other needs.
Why Choose Us
At Roof Jewelers, we pride ourselves on our unwavering commitment to quality, integrity, and customer satisfaction. Here are just a few reasons why we stand out from the competition:
- Unparalleled Selection: We offer an vast selection of fine jewelry from renowned designers and manufacturers.
- Expert Knowledge: Our staff is comprised of knowledgeable professionals with extensive experience in the jewelry industry.
- Personalized Service: We take the time to understand our customers' needs and provide personalized service that exceeds their expectations.
Experience with Roof Jewelers
Mixed Reactions
Roof Jewelers received varying reviews from customers, with some experiencing excellent service and others encountering unfriendly staff.
Positive Experiences
Many customers praised the jeweler for their helpful and attentive service. They appreciated the family-owned business's fair prices, excellent work, and personalized attention. Some customers were impressed with the quick turnaround time for repairs, with one customer even getting their watch resized on the spot. Several reviewers praised the staff's kindness, politeness, and willingness to accommodate their needs.
Negative Experiences
On the other hand, a few customers had negative experiences. One customer was put off by the staff's brusque and abrupt demeanor, while another felt disrespected when the jeweler questioned the value of a beloved costume piece.
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