Excellence in Custom Tailoring: Empowering You to Feel Your Best
Welcome to Winchester Transmissions & Auto Service, your trusted auto repair shop in Campbell, CA. With over 30 years of experience, we have built a reputation for providing quality auto repair services to Campbell, San Jose, Cupertino, Los Gatos, and the surrounding areas of Santa Clara County.
Our Commitment to Quality and Service
At Winchester Transmissions & Auto Service, we pride ourselves on our commitment to quality and service. Our Code of Ethics promises to diagnose, repair, and warrant transmissions and automobiles with honesty, integrity, and expertise. We strive to maintain the highest standards for parts and workmanship quality and conduct our business affairs with the motoring public in accordance with the concept of the "Golden Rule". Our shop's personnel and technicians undergo continuous education and certification to stay abreast of the latest advancements in transmission repair and service.
Our Services
We offer a wide range of auto repair services, including transmission repair, auto glass repair, tire services, wheel alignment, oil change, and brake repair. Our certified technicians are trained to diagnose and troubleshoot complex transmission problems, and we use the latest diagnostic equipment and software to ensure accurate diagnoses. We also offer free transmission external diagnosis, free brake inspection, and free local towing with repairs.
Our Promise to You
At Winchester Transmissions & Auto Service, we promise to provide you with honest, professional service at an honest price. We understand that transmission problems can be stressful and costly, which is why we strive to provide solutions that meet your needs and budget. Our goal is to build long-term relationships with our customers and provide them with the best possible service and value.
Excellent Customer Service and Repair Experience
The majority of reviewers had an exceptional experience at Winchester Transmission, praising the shop's customer service, honesty, and quality of work. Many reviewers appreciated the shop's transparent approach, with the owner, Mike, taking the time to explain the issues and provide detailed quotes. The reviewers were impressed with the shop's ability to diagnose and fix problems efficiently, often at a lower cost than other shops.
Positive Experiences
- Multiple reviewers praised Mike's honesty and professionalism, saying he didn't try to upsell or sell unnecessary repairs.
- Several reviewers appreciated the shop's ability to provide accurate diagnoses and quotes, often beating competitors' prices.
- Many reviewers praised the shop's prompt and efficient service, getting their vehicles back on the road quickly.
- Some reviewers appreciated the shop's willingness to work with them, providing alternative solutions and options.
Negative Experiences
- A few reviewers had negative experiences, accusing the shop of dishonesty and overcharging.
- One reviewer claimed the shop misdiagnosed their transmission problem and tried to sell them a new transmission unnecessarily.
- Another reviewer had issues with the shop's billing practices and communication.
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