At Crown Flooring, we pride ourselves on being one of Madison's top flooring stores, serving the community since 2003. Our mission is to offer products that make your life better, install them quickly, and deliver the best flooring experience possible. We believe that every flooring purchase is extremely important, whether it's for the basement, den, home office, living room, or commercial space. Our entire store is designed to make the process of selecting flooring easier for you!
Our Services
We offer a wide range of services to cater to all your flooring needs. From carpet to hardwood, laminate, tile, and luxury vinyl, we have got you covered. Our team of experts will guide you through the entire process, from selection to installation, ensuring that you get the perfect floor for your home or business. We understand that every space is unique, and our goal is to provide you with the perfect solution for all your renovating needs.
Our Products
We carry an extensive range of products to fit your home renovation needs. Our carpet selection comes in tons of styles and colors, perfect for personalizing your living space. Our prefinished hardwood floor comes in many different colors, allowing you to decorate your home as you see fit. Our laminate flooring is great for a lot of things, being easy to clean and maintain. Our tile selection will suit any of your needs, being incredibly durable and water-resistant. And, our luxury vinyl products come in a plethora of colors and decors to match anything.
Meet the Team
Our team of experts is dedicated to providing you with the best flooring experience possible. We ensure that our team leaves you with nothing but satisfaction after working with us. Our sales associate, Bob Hocking, is always available to answer any questions you may have and guide you through the entire process.
Excellent Customer Service and High-Quality Products
The majority of the reviewers were extremely satisfied with their experience at Crown Flooring, praising the excellent customer service, knowledge, and professionalism of the staff, particularly Andy Hughes. Many reviewers appreciated the patience and kindness of the staff, who took the time to explain the products and process, listened to their needs, and made recommendations.
Quality of Work and Attention to Detail
The installers were also commended for their professionalism, efficiency, and attention to detail. Several reviewers mentioned that the installation process was seamless, and the end result was beautiful. Some reviewers specifically mentioned that the installers went above and beyond to ensure the job was done correctly, even when unexpected issues arose.
Satisfaction with Products and Price
Many reviewers were pleased with the quality of the products, including vinyl plank, vinyl sheet goods, carpet, and hardwood flooring. Some reviewers mentioned that they received a great price for the quality of the product, and others appreciated the discounts or promotions offered.
Positive Feedback on Specific Staff Members
Several staff members were specifically mentioned for their excellent service, including Andy Hughes, Bob, and Brian. Reviewers praised their knowledge, patience, and willingness to go above and beyond to ensure customer satisfaction.
Minor Issues with Communication and Timing
Only one reviewer expressed frustration with the communication and timeline for receiving an estimate, citing a delay of several weeks.
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