Business Details
50+ Years
experience
Emergency
services
Trusted HVAC & Home Warranty Services in the South
Broward Factory Service (BFS) was founded in 1973 by Crockett Herd, who identified a need for comprehensive household services in Broward County. Starting with a commitment to integrity and family values, BFS has expanded to serve four states with 18 service centers. Our mission focuses on keeping families comfortable through exceptional service, employing over 200 professionals who undergo rigorous background checks and industry certification. We specialize in HVAC systems, water heaters, heat pumps, and home warranties, offering maintenance agreements and emergency repairs. With three generations of leadership, we maintain a culture of teamwork, transparency, and customer-centric values.Our technicians are trained to deliver efficient solutions for residential HVAC and appliance needs. We prioritize long-term customer relationships, evidenced by 35,000+ satisfied homeowners. Our service philosophy combines technical expertise with ethical practices, ensuring reliability and trustworthiness. We continuously invest in employee development and stay updated on manufacturer rebates to provide cost-effective solutions. Our commitment to community extends to charitable initiatives, reflecting our core belief in treating customers like family.
Services
HVAC Repair
Home Warranty Plans
Water Heater Service
Heat Pump Sales
Indoor Air Quality
Emergency Repairs
Furnace Maintenance
Tankless Water Heaters
AC Installation
Maintenance Agreements
Details
- Year established: 1973
Highlights and features
- We have over 40 years of experience in HVAC and home warranty services
- Our company-employed technicians are drug-tested, background-checked, and industry-certified
- We offer annual service agreements for hassle-free maintenance
- Family-owned business with a commitment to integrity and customer care
- Serving 18 locations across four states with prompt, reliable service
What people say
Exceptional service
Restored faith
Outstanding service
Knowledgeable techs
Prompt service
Services
HVAC Repair
Our certified technicians provide prompt HVAC repairs for residential systems. We service all brands and models, offering emergency call options. Regular maintenance reduces breakdown risks while extending equipment lifespan. Our team ensures systems operate at peak efficiency, lowering energy costs for homeowners.
Home Warranty Plans
BFS offers comprehensive home warranty plans covering HVAC systems and major appliances. Plans include repair and replacement options with no service fees. Our direct technician network ensures faster response times compared to third-party providers. Coverage helps protect against unexpected repair costs.
Water Heater Service
We service gas, electric, and tankless water heaters with annual maintenance options. Our technicians diagnose efficiency issues and recommend cost-effective solutions. Regular tune-ups prevent leaks and extend equipment life while maintaining optimal performance.
Heat Pump Sales
BFS sells and installs energy-efficient heat pumps for residential use. Our experts assess home requirements to recommend appropriate systems. We provide installation, maintenance, and repair services while offering guidance on energy rebates and efficiency improvements.
Indoor Air Quality
We install UV germicidal filters to improve indoor air quality by eliminating bacteria and mold spores. Our solutions address allergens and pollutants, creating healthier home environments. Systems help reduce allergy symptoms and respiratory issues while maintaining HVAC efficiency.
People
Crockett Herd
President
Founder of BFS since 1973, Crockett Herd built the company on integrity-driven service. He continues leading with three generations of family involvement.
Darren Hiller
Account Executive
Serving Dallas clients since 2003, Darren brings 20+ years of real estate experience. He focuses on exceptional client relationships and community involvement.
Jessica Watson
Account Executive
A Florida native with a criminal justice background, Jessica joined BFS in 2020. She specializes in realtor partnerships and customer satisfaction.
Laquita King
Account Executive
With prior real estate and home warranty experience, Laquita serves San Antonio and Austin areas. She combines industry knowledge with client-focused service.
Questions
How much does an air conditioning system cost?
Cost depends on unit size, model, and installation requirements. Contact us for a free estimate tailored to your home's needs.
Can I get a quote over the phone?
We can provide a ballpark estimate with sufficient details, but an on-site assessment ensures accurate pricing.
What does SEER stand for?
SEER (Seasonal Energy Efficiency Ratio) measures cooling efficiency. Higher SEER ratings indicate greater energy efficiency.
How often should I service my HVAC system?
Annual maintenance ensures optimal performance, extends equipment life, and maintains energy efficiency.
Should I repair or replace my old system?
Consider replacement if your system is over 10 years old, frequently breaks down, or energy costs are excessive.
Do you offer financing options?
Yes, we provide financing solutions to help customers afford necessary HVAC upgrades and replacements.
