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At M A R Insurance Group, we believe that finding the right insurance coverage is not just about policies, it's about peace of mind. That's why we're dedicated to providing personalized service, top-notch education, and the best plans available for your business and your budget. As an independent agency, we're not captive to any one insurance carrier, which means we can match the right coverage to your unique needs.
Our History
M A R Insurance Group has been serving the local community since 1990. For over 30 years, we've been committed to providing competitive employee benefits packages and insuring against the perils of business, both natural and man-made. We're proud to have been named as a top resource for both employee benefits and property & casualty insurance in the San Antonio Business Journal Book of Lists.
Our Services
We offer a wide range of insurance solutions to meet the unique needs of Texas small businesses. Our business insurance services include business owners insurance, general liability insurance, workers' compensation insurance, cyber liability insurance, and business auto insurance. We also provide employee benefits such as group health insurance, group voluntary benefits, disability insurance, and group voluntary supplemental life insurance.
Our personal insurance services include home insurance, auto insurance, umbrella insurance, and individual life insurance. We also offer specialized insurance solutions for industries such as medical offices, contractors, landlords and rental properties, manufacturers, and hospitality businesses.
Our Philosophy
At M A R Insurance Group, we believe that every business is unique and deserves personalized attention. That's why we take the time to understand your specific needs and goals. Our team of experienced professionals is dedicated to providing you with the best insurance coverage options available. We're committed to helping you protect what you've worked hard to build and ensure that you have the peace of mind you deserve.
Our Mission
Our mission is to provide personalized service, top-notch education, and the best insurance plans available to Texas small businesses. We're dedicated to helping you protect your business, your employees, and your way of life. Whether you're looking for business insurance, employee benefits, or personal insurance, we're here to guide you through our selection of insurance solutions.
Overview of ARM Insurance Agency Reviews
The reviews of ARM Insurance Agency are mixed, with some customers expressing satisfaction with the agency's service and others expressing frustration and disappointment.
Positive Experiences
- Many reviewers praised the agency's knowledgeable and helpful staff, including Elaine, TJ, Donovan, Todd, and Sue.
- Customers appreciated the quick service, patience, and accommodating nature of the staff.
- Some reviewers mentioned the agency's breadth and depth of knowledge, and the ability to physically visit the office for assistance.
Negative Experiences
- A few customers expressed frustration with the agency's poor or non-existent follow-up on coverage and change requests, as well as inexcusable delays in transactions.
- One reviewer mentioned waiting 75 days to receive a refund, despite being promised a 45-day turnaround.
- Another reviewer mentioned wasted time due to an agent being unavailable during calls.
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