Your tires, your car, our expertise - we've got you covered!
Located in New Kensington, PA, Mar Mac Tire Co. proudly stands as your trusted partner for all your tire and automotive service needs. We are a certified dealer of renowned brands like Goodyear, Dunlop, and Kelly Tires, offering a vast selection of tires for cars, trucks, SUVs, vans, and more.
Our Services
We understand the importance of reliable transportation and offer a comprehensive range of services to keep you on the road in ultimate safety and comfort. Our expert technicians are skilled in:
- Tire Services: Installation, balancing, rotation, flat repair, and replacements.
- Automotive Repairs: Brake repair, engine repair, oil changes, tune-ups, state inspections, and much more.
- Alignment & Balancing: Ensuring your vehicle handles optimally and stays stable on the road.
- Accessories & Installation: Providing and installing custom wheels, exhaust systems, and other accessories.
Why Choose Mar Mac Tire Co.?
At Mar Mac Tire Co., we pride ourselves on:
- Exceptional Customer Service: Our friendly and knowledgeable staff is dedicated to providing personalized attention and tailored solutions to your unique needs.
- Unparalleled Expertise: Years of experience and ongoing training ensure the highest quality workmanship on every job.
- Competitive Pricing: We offer competitive rates and transparent billing to give you peace of mind.
- Convenient Location & Services: Easily accessible in New Kensington, PA, with numerous services available to save you time and stress.
Our Mission
Our mission is to be your trusted partner in automotive care, offering reliable repairs, exceptional service, and transparent pricing. We strive to build lasting relationships with our customers through personalized attention and exceeding expectations.
Exceptional Customer Service and Experience
Most reviewers praised the exceptional customer service, friendly environment, and timely completion of work. They appreciated the shop's ability to accommodate them quickly, even in emergency situations. The staff, including Ann and Chuck, were mentioned as being particularly helpful and informative.
Positive Aspects of the Shop
Several reviewers mentioned the shop's reasonable prices, knowledge, and professional service. The shop's ability to fit customers in quickly, even when they were broke down, was also appreciated. Some reviewers mentioned that they had been going to the shop for years and were always happy with the service.
Valued Long-Term Customers
Many reviewers mentioned that they had been going to the shop for a long time, with one reviewer stating they had been a customer for over 10 years. This suggests that the shop is able to build strong relationships with its customers.
Negative Experiences
However, some reviewers had negative experiences, including being refused service, being overcharged, and experiencing poor communication. Some reviewers also mentioned that the shop had issues with following procedures, particularly with regards to inspections and emissions tests.
Issues with Staff Behavior
A few reviewers mentioned poor behavior from the shop's staff, including the use of profanity, attitude, and rudeness. In one instance, a customer was cursed out by the owner for asking about an emissions test.
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