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42 Years
experience
Emergency
services
Your Trusted Pet Sitting Service in Phoenix, AZ
Established in 1984, we have dedicated ourselves to providing compassionate and reliable pet care services across Phoenix, Arizona. Our team of trained, insured, and bonded professionals delivers customized in-home care for pets, plants, and homes, ensuring peace of mind for clients during travel or emergencies. With decades of combined experience, we prioritize personalized service, maintaining pets' routines, and fostering trust through transparency and accountability.

Our rigorous sitter selection process, including background checks and training, guarantees exceptional care. We offer flexible services, including daily visits, overnight stays, and live-in options, tailored to meet individual client needs while upholding the highest standards of animal welfare.
Services
Daily Visits Overnight Stays Live-In Services Medication Administration Plant Care Dog Walking Poop Pick-Up Home Security Checks Special Feeding Accommodations Frisbee Throwing
Details
  • Year established: 1984
Highlights and features
  • We offer 40+ years of experience in professional pet care services.
  • Our insured, bonded team undergoes rigorous background checks and training.
  • Customized care plans maintain pets' routines and reduce stress.
  • We provide 24/7 emergency support for urgent pet care needs.
  • Special discounts available for active military, police, and fire personnel.
Associations and certifications
  • National Association of Professional Pet Sitters
  • Pet Sitters International
What people say
Wonderful service Professional and attentive Great care Phenomenal service Thoroughly trustworthy
Services
Daily Visits
Our daily visits ensure pets receive essential care while owners travel. Each 30-60 minute session includes feeding, exercise, medication administration, and home security checks. Clients can schedule single or multiple daily visits to maintain pets' routines and provide peace of mind through regular updates and photos.
Overnight Stays
12-hour overnight stays maintain pets' comfort and routines from 6pm-6am. Sitters stay in clients' homes, providing companionship, medication management, and security. This service prevents pets from being alone at night while maintaining their familiar environment, with accommodations for special needs or medical requirements.
Live-In Services
18-hour daily live-in care offers comprehensive pet and home management for extended absences. Sitters reside in clients' homes, providing continuous companionship, medication administration, and household maintenance. This service includes sleeping accommodations for the sitter while maintaining pets' routines and home security through consistent presence.
Medication Administration
Professional medication management includes insulin injections, subcutaneous fluids, and prescribed treatments. Our trained sitters consult veterinarians for medical concerns and follow precise instructions to ensure pets' health needs are met with expertise and compassion during owners' absence.
Plant Care
Comprehensive plant care services maintain indoor and outdoor vegetation during travel. Sitters water plants, monitor soil conditions, and provide necessary maintenance to ensure healthy growth. This service integrates with pet care visits to maintain both home aesthetics and environmental balance.
People
Susan Hall
Owner
Susan Hall, a lifelong animal advocate with clinical counseling expertise, has led Pampered Pets and Plants since 2006. With over 30 years in pet care, she fosters rescue animals and maintains rigorous service standards through professional development and compassionate leadership.
Questions
What services does Pampered Pets and Plants offer?
We provide daily visits, overnight stays, and live-in pet care services including medication administration, plant care, and home security checks.
How do I book pet sitting services?
Book through our online reservation form, contact page, or call 602-547-1121 during business hours for personalized service scheduling.
What payment methods are accepted?
We accept Zelle, major credit cards (with 2.3% fee), and checks. Full payment secures reservations due at booking or after initial consultation.
What is your cancellation policy?
Refunds range from 100% (4+ weeks notice) to no refund (2 weeks or less). Credits apply to future services with tiered refund percentages based on notice period.
Are your pet sitters insured and bonded?
All employees undergo background checks, maintain insurance, and receive bonding coverage with workman's compensation for client protection.
Do you care for pets with special medical needs?
Our trained sitters administer medications, insulin injections, and subcutaneous fluids following veterinarian instructions while providing regular health updates.