Repairing your device, restoring your trust
We are a leading electronics repair company in the Houston area, dedicated to providing fast, reliable, and affordable repairs for all your favorite devices. Founded by passionate technicians with years of experience, we take pride in our meticulous craftsmanship and dedication to customer satisfaction.
Our Expertise
Our team of certified technicians has extensive experience repairing a wide range of devices, including:
- Mobile Phones: iPhones, Samsung phones, Google Pixel phones, and more
- Tablets: iPads, Samsung tablets, Amazon tablets, and other popular models
- Computers: Desktops, laptops, and Macbooks
- Gaming Consoles: PlayStation, Nintendo Switch, Xbox
Comprehensive Services
We offer a comprehensive range of services, including:
- Hardware Repair: Addressing physical damage, malfunctioning components, and software issues.
- Data Recovery: Safely retrieving lost or damaged data from your device.
- Liquid Damage Repair: Specialized care for water-damaged devices.
- Software Repair: Troubleshooting and fixing software problems, including malware removal and data recovery.
Fast & Reliable Repairs
We understand the importance of getting your device back in your hands as soon as possible. That's why we offer:
- Same-day repair services for most devices.
- Free repair quotes before we start any work.
- Transparent communication throughout the repair process.
Customer Satisfaction Guarantee
We are so confident in our expertise that we offer:
- A 6-month warranty on all repairs.
- Free diagnostic check to identify the problem with your device.
More Than Just Repairs
We also offer:
- Trade-in program for old or broken devices.
- Buying options for unwanted devices.
- On-site repair services for your convenience.
Get Started Today
Don't let a broken device slow you down. Contact us today for a free diagnosis and quote! We look forward to helping you get your treasured electronics back in perfect working condition.
Repairs and Customer Service Issues
The majority of customers who left reviews had issues with the repair services and customer service of this phone repair shop. Some customers experienced delays in repair times, poor communication, and unexpected charges.
Delays and Miscommunication
Some customers reported that their repairs took longer than expected, with one customer being told their phone would be ready by 2 pm but not receiving it until the next day. Another customer was told their phone was ready but was not informed of an unexpected $200 charge.
Poor Customer Service
Multiple customers reported poor customer service, including long wait times, unhelpful staff, and a lack of communication. One customer was not given any courtesy for the inconvenience they experienced, and another was not provided with a solution to their issue despite being told their phone would be repaired.
Excellent Service and Competitive Prices
On the other hand, several customers had positive experiences with the shop, praising the excellent service, competitive prices, and quick repair times. Some customers reported being helped by a technician named Moses, who provided great support.
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