Your Premier Destination for All Things BMW Motorrad
At BMW Motorcycles of Miami, we pride ourselves on being the top destination for BMW motorcycle enthusiasts in South East Florida. Located in Miami, we offer an extensive selection of new and pre-owned BMW motorcycles, as well as a wide range of parts and accessories.
Our Inventory
Our inventory is filled with some of the most iconic and innovative BMW motorcycle models, including the BMW R 1250 GS, the BMW G 310 GS, and the BMW R nineT. Whether you're a seasoned rider or just starting out, we have a wide range of models to suit your needs. Our knowledgeable sales team is always on hand to help you find the perfect bike.
About Us
At BMW Motorcycles of Miami, we've been in business for over 18 years, and we've built a reputation for exceptional customer service and a vast selection of BMW motorcycles. Our friendly and welcoming staff are dedicated to making sure your experience with us is stress-free and enjoyable. We've got a huge selection of new and used motorcycles, excellent financing options, and a certified service department to keep your bike in top condition.
Our Services
Our team is committed to providing top-quality service, from the moment you step into our showroom until the day you take your new bike home. We offer a range of services, including:
- A vast selection of new and used BMW motorcycles
- Excellent financing options
- A certified service department for regular maintenance and repairs
- A wide range of parts and accessories for your BMW motorcycle
Why Choose Us?
There are many reasons why we stand out as the best choice for BMW motorcycle enthusiasts in South East Florida. Here are just a few:
- We've been in business for over 18 years, with a reputation for exceptional customer service and a vast selection of BMW motorcycles
- Our staff are knowledgeable and welcoming, with a deep understanding of the BMW motorcycle range
- We offer excellent financing options and a range of payment plans to suit your budget
- Our certified service department is staffed by highly qualified technicians who are dedicated to keeping your bike in top condition
Get in Touch
If you're looking for a new or used BMW motorcycle, or have any questions about our services, please don't hesitate to get in touch. You can reach us at (786) 845-0052 or visit us in person at 7501 NW 36th St, Miami, FL 33166.
Overall Experience
Despite having a few positive reviews, the majority of the reviews highlight poor customer service and a lack of attention from staff. Many reviewers experienced long wait times, unhelpful employees, and even encountered staff speaking Spanish behind their back.
Communication Issues
Several reviewers mentioned struggles with communication, including lack of follow-through from staff and long responses to messages. Paula, a service representative, was criticized for not calling a reviewer back and instead responding via WhatsApp.
Quality of Service
Some reviewers had difficulties with service appointments, including long wait times and unkept promises. One reviewer had to wait for hours to be served, and even then did not receive guidance on how to use the bike's features.
Conclusion
The majority of reviewers expressed extreme dissatisfaction with the level of service and attention from staff. It appears that the dealership often prioritizes internal conversations over assisting customers.
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