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Business Details
22 Years
experience
Your Trusted Partner for Cleaning Services in Austin
Founded in 2004, Trustworthy Cleaning Service has been dedicated to transforming homes and businesses across the Central Texas Corridor into clean, inviting spaces. Our journey began with Marisel Ballard, an immigrant with a vision to create a company rooted in reliability, integrity, and exceptional service. Over two decades, weve grown into a trusted name in residential and commercial cleaning, driven by a commitment to eco-friendly practices, thorough background checks for all employees, and personalized service tailored to each clients unique needs. Our expertise spans deep cleaning, post-construction cleanup, office maintenance, and more, ensuring every space we touch meets the highest standards of cleanliness and comfort.

We prioritize open communication, free estimates, and flexible scheduling, including weekend appointments, to accommodate busy lifestyles. Our teams dedication to detail, combined with our satisfaction guarantee, reflects our belief that a clean space is not just a service but a foundation for happiness and well-being. As a locally owned business, we take pride in serving communities from Austin to Phoenix, fostering lasting relationships with clients who value professionalism, transparency, and results that exceed expectations.
Services
Deep Cleaning Post-Construction Cleaning Office Cleaning Apartment Cleaning Pressure Washing Carpet Cleaning Window Cleaning Standard Cleaning Move-In/Move-Out Cleaning Commercial Cleaning
Details
  • Year established: 2004
Highlights and features
  • We offer free estimates for all services.
  • Our employees undergo thorough background checks.
  • We use only eco-friendly cleaning products.
  • We provide weekend appointments for convenience.
  • We guarantee 100% customer satisfaction.
What people say
Super sweet and did a beautiful job Amazing job and stress-free Professional and efficient service Attention to detail House always sparkling
Services
Deep Cleaning
Our deep cleaning service meticulously targets overlooked areas, removing dust, grime, and allergens to restore your space to pristine condition. Ideal for seasonal refreshes or pre/post-event preparation, this service ensures every surface, from baseboards to ceilings, meets our rigorous standards. Clients benefit from enhanced indoor air quality and a hygienic environment, with options for recurring maintenance plans.
Post-Construction Cleaning
Post-construction cleaning eliminates dust, debris, and residue left after building or remodeling projects. Our team sanitizes surfaces, polishes fixtures, and ensures compliance with health standards, transforming newly built or renovated spaces into safe, livable environments. This service is critical for removing hazardous particles and protecting your investment in new construction.
Office Cleaning
Tailored office cleaning services maintain productivity and professionalism in workspaces. We focus on high-touch areas, restrooms, and common spaces, using eco-friendly products to create a healthy environment for employees and clients. Regular cleanings reduce allergens, improve air quality, and reinforce your businesss commitment to hygiene and employee well-being.
Apartment Cleaning
Apartment cleaning services cater to move-in, move-out, or ongoing upkeep needs. Our team handles kitchens, bathrooms, and living areas with attention to detail, ensuring compliance with leasing requirements and enhancing tenant satisfaction. Flexible scheduling accommodates busy lifestyles while maintaining a consistently clean living space.
Pressure Washing
Pressure washing revitalizes outdoor surfaces like driveways, decks, and siding by removing dirt, mold, and stains. This service extends the lifespan of exterior materials and enhances curb appeal, using calibrated equipment to avoid damage while achieving thorough results for residential and commercial properties.
People
Marisel Ballard
Founder
Marisel Ballard founded Trustworthy Cleaning Service in 2004 after immigrating to the U.S. with limited resources. Her dedication to quality and customer satisfaction has driven the companys growth into a respected local business, emphasizing eco-friendly practices and community values.
Questions
Will I have the same cleaning team each time?
We prioritize consistent teams but may substitute with trained professionals if needed, ensuring continuity through detailed client profiles.
What forms of payment do you accept?
We accept cash and all major credit cards for your convenience.
What if I need to reschedule or cancel my cleaning appointment?
Please notify us at least 48 hours in advance to avoid a $40 late fee for cancellations or rescheduling.
What if I'm not satisfied with the cleaning?
We offer a satisfaction guarantee and will re-clean affected areas promptly upon notification the same day.
Do I need to be home during the cleaning?
Your presence is optional—we prioritize your comfort and security preferences.
Do you provide eco-friendly cleaning products?
Yes, we use eco-friendly products by default but can accommodate specific client preferences.
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