Our family taking care of your family.
At ASPM, we are a family-owned and operated business that has been dedicated to providing exceptional property management services to homeowners associations (HOAs) in San Diego for over 40 years. With a proven track record of delivering top-notch customer service and transparency, we have established ourselves as the premier property management company in the region.
Our Expertise
As a company, we specialize in a wide range of services that cater to the needs of HOAs. Our expertise includes HOA management, financial management, maintenance services, construction management, and escrow services. Our experienced team of professionals works closely with HOA boards to provide customized solutions that meet the unique needs of each community.
Seamless Management Transition
We understand that transitioning to a new HOA management company can be a daunting task. That's why we have developed a seamless management transition process that minimizes disruption to your community. Our experienced team ensures a smooth transition by integrating your community's records and resident accounts efficiently and painlessly into our cloud-based software platforms.
Cloud-Based Technology
Our cloud-based property management technology provides detailed tracking and reporting of all HOA business. With our secure web portal, homeowners can access important documents, submit forms, and manage their accounts 24/7. Our staff utilizes Microsoft Office 365 Suite for real-time internal communication to track HOA activity and staff tasks. We also offer a mobile app that provides access to HOA data, forms, and client accounts from anywhere with an internet connection.
Experienced and Accredited
As a company, we are committed to providing the highest level of service to our clients. Our accredited and experienced community managers bring a powerful combination of resources and individual focus to HOA management. With over 40 years of experience in the industry, we have developed a reputation for delivering exceptional results and customer service.
Why Choose ASPM?
There are many reasons why homeowners associations choose ASPM as their trusted property management partner. Our commitment to providing top-notch customer service, our industry expertise, and our comprehensive range of services make us the ultimate choice for HOAs in San Diego. With our seamless management transition process, advanced cloud-based technology, and accredited and experienced community managers, we offer the perfect combination of efficiency, effectiveness, and professionalism.
Our Services
- HOA Management: Our experienced community managers bring a powerful combination of resources and individual focus to HOA management.
- HOA Financial Management: We provide real-time, cloud-based digital reporting of all HOA business and management activity.
- Maintenance Services: Our proactive maintenance solutions are administered through a teamwork approach, with oversight of all jobs by your HOA's Manager.
- Janitorial Services: We offer several cleaning solutions to meet the janitorial needs of your homeowner's association.
- Construction Management: With our contractor's license, we offer in-house, administrative construction management of community capital projects.
- Escrows: We provide specialized documents and disclosures for potential purchasers, lenders, sales agents, appraisers, and escrow officers.
Conclusion
At ASPM, we are dedicated to providing exceptional property management services to homeowners associations in San Diego. With our comprehensive range of services, seamless management transition process, advanced cloud-based technology, and accredited and experienced community managers, we offer the ultimate solution for HOAs. If you're looking for a trusted and reliable property management partner, look no further than ASPM.
Exceptional Customer Service
The reviews for ASPM present a consistent theme of exceptional customer service. Many reviewers have praised the helpfulness, professionalism, and friendliness of the staff, particularly Chris, Chris Blankenship, Marina, Jonathan, Kristy Hubbard, and Ms. Riley. They have demonstrated a willingness to go above and beyond to resolve issues, provide clear communication, and respond promptly to inquiries.
Timely Resolutions
Several reviewers have praised the speed and efficiency of the staff in resolving their issues. Chris Blankenship, for example, helped registers an account and addressed outstanding issues promptly. Jonathan also worked closely with a client to resolve an issue with a faulty key, providing regular updates and follow-ups. Ms. Riley was able to resolve a long-standing issue in a matter of weeks, and Marina and Jonathan ensured a quick and painless experience for a client dealing with roof damage.
Friendly and Attentive Staff
Many reviewers have mentioned the friendly and approachable nature of the staff. Chris was described as "very helpful with my questions, " while Chris Blankenship was praised for his professionalism and willingness to take care of the entire process. Ms. Riley was commended for her patience and dedication to resolving a complex issue. Kristy Hubbard was described as "amazing" and "super responsive."
Follow-through and Attention to Detail
Several reviewers have praised the attention to detail shown by the staff. Jonathan ensured that a client was informed of the findings and solutions regarding a faulty key, while Chris Blankenship provided clear instructions for registering an account. Ms. Riley provided a sense of closure by resolving a long-standing issue, giving a sense of justice and fairness to the community.
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