At M&I International, we take pride in being a family-owned business since 1984, specializing in expert watch and jewelry repair services in Las Vegas. Our team of highly skilled watchmakers and master jewelers have years of experience in providing top-quality on-site service for all your jewelry and watch repair needs.
Our Story
As a family-owned and operated business, we understand the importance of personalized service and attention to detail. Our expert technicians have undergone rigorous training to ensure that every repair, restoration, or customization project is completed with precision and care. We take pride in our custom jewelry designs, watch repair work, and our commitment to providing exceptional customer service.
Services
We offer a comprehensive range of services, including:
- Watch repair and maintenance
- Jewelry repair and restoration
- Custom jewelry design and fabrication
- Ring resizing and alteration
- Watch battery replacement
- Watch band replacement and customization
- Jewelry cleaning and polishing
- Rhodium plating
Our state-of-the-art repair center is equipped with the latest technology and tools to handle even the most complex repair projects. Our master jeweler and watch repair technicians work closely with clients to understand their unique needs and provide personalized solutions.
Our Expertise
With over 30 years of experience in the industry, our team of experts has built a reputation for providing exceptional service and unmatched quality. We specialize in high-end watches, fine jewelry, and custom designs that exceed our clients' expectations. Whether you need a simple watch battery replacement or a complex jewelry restoration, we have the expertise and resources to get the job done efficiently and effectively.
Overview of Reviews
The reviews are generally positive, with many customers expressing satisfaction with the service, professionalism, and quality of work provided by the jewelry and watch repair shop. However, there are a few negative reviews that highlight issues with overcharging, poor quality of work, and unprofessional service.
Positive Reviews
Many customers praised the shop's excellent customer service, professionalism, and quick turnaround time. They appreciated the staff's knowledge and expertise in watch repair and jewelry repair. Some reviewers mentioned that the shop was able to fix issues that other places couldn't, and that the prices were reasonable.
Negative Reviews
A few customers had negative experiences, citing issues with overcharging, poor quality of work, and unprofessional service. Some reviewers mentioned that the shop tried to upsell them on unnecessary repairs or replaced original parts with cheap alternatives. Others experienced poor communication and a lack of transparency in the repair process.
Common Themes
- Professionalism and customer service: Many reviewers praised the shop's excellent customer service and professionalism.
- Quality of work: Some reviewers mentioned that the shop provided high-quality work, while others had issues with the quality of the repairs.
- Pricing: Some reviewers appreciated the shop's reasonable prices, while others felt that the prices were too high or that they were overcharged.
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