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Trusted Property Management in MD, WV & PA
East Coast Real Estate Group provides comprehensive property management solutions designed to alleviate the burdens of rental property ownership. With over 75 years of combined experience in real estate investment, property rehabilitation, and portfolio management, our team delivers tailored services to investors and residents across Maryland, West Virginia, and Pennsylvania. We specialize in property marketing, resident screening, maintenance coordination, rent collection, and legal compliance, ensuring properties remain profitable and well-maintained.Our client-centric approach includes a 30-day satisfaction guarantee, lease guarantees for tenant procurement, and a unique pet damage protection program. By leveraging advanced technology and industry-leading practices, we streamline operations while maintaining transparency and accountability. Our commitment to excellence is reflected in our 4.7-star online rating and membership in professional organizations like the National Association of Residential Property Managers and the Better Business Bureau.
Services
Property Marketing
Resident Screening
Maintenance Coordination
Rent Collection
Legal Compliance
Eviction Management
Financial Reporting
Property Inspections
Highlights and features
- We offer a 30-day client satisfaction guarantee with no termination fees.
- Our pet damage guarantee covers up to $1,000 in damages beyond security deposits.
- We provide HVAC preventative maintenance to reduce utility costs by 5-15%.
- Our team uses industry-leading technology for seamless investor and resident interactions.
- We guarantee no tenant procurement commission if a resident leaves within six months.
Associations and certifications
- Better Business Bureau
What people say
Responsive service
Superb value
Industry expertise
Transparent processes
Reliable maintenance
Services
Property Marketing
Our property marketing leverages professional photography, video listings, and targeted online campaigns to attract qualified tenants. We utilize automated self-showing options and virtual tours to streamline the leasing process. By combining digital tools with local market expertise, we ensure maximum visibility for rental vacancies while maintaining a 4.7-star reputation for results.
Resident Screening
We conduct thorough credit checks, criminal background investigations, and rental history verifications to ensure reliable tenant placement. Our standardized criteria minimize risk while maintaining compliance with housing regulations. This rigorous process protects property owners' investments and fosters long-term tenancy through careful resident selection.
Maintenance Coordination
Our in-house maintenance team handles emergency repairs, routine upkeep, and property turnovers with budget-conscious efficiency. We guarantee 24/7 response availability and maintain detailed records of all service requests. Preventative maintenance programs extend asset longevity while minimizing unexpected repair costs for investors.
Rent Collection
We enforce consistent rent collection policies through automated payment systems and late fee structures. Investors receive guaranteed monthly payouts regardless of tenant payment status. Our financial reporting tools provide real-time access to income statements and expense tracking for complete transparency.
Legal Compliance
Our team ensures properties meet all local ordinances, safety codes, and fair housing laws. We provide eviction support through legally compliant processes and maintain insurance requirements. Regular policy updates keep investors informed about changing regulations affecting rental operations in multiple jurisdictions.
People
Tom Tinsley
President
With over 25 years in corporate sales leadership and real estate investment since 2010, Tom combines Fortune 100 management experience with local market expertise. He holds real estate licenses in MD, PA, and WV and specializes in portfolio optimization and investor relations.
Drew Peters
Vice President of Operations
A licensed real estate agent since 2019, Drew brings 15+ years of management experience from Fortune 500 companies. He focuses on operational efficiency and investor education, leveraging dual expertise in property management and real estate transactions across three states.
Jhoanne Adanza
Director of Accounting
With 8+ years in financial reporting and accounting leadership roles, Jhoanne oversees all financial operations. Her expertise in management accounting ensures accurate investor statements and compliance with financial regulations for multi-state property portfolios.
Kellen Gauss
Property Manager
With nine years managing properties across six states, Kellen specializes in investor relations and market strategy. He coordinates teams to maintain high occupancy rates while ensuring properties meet legal and financial standards.
Regina Astillero
Resident Services Coordinator
With prior property management experience and a hospitality background, Regina handles resident communications and lease renewals. She ensures smooth day-to-day operations through organized support systems and tenant relationship management.
Questions
What areas do you serve for property management?
We manage properties in Frederick, Washington, Berkeley, Jefferson, and Franklin Counties across Maryland, West Virginia, and Pennsylvania.
Do you offer a satisfaction guarantee?
Yes, we provide a 30-day client satisfaction guarantee with no termination fees if you're not completely satisfied with our services.
How do you handle maintenance emergencies?
Our team offers 24/7 maintenance response with online request submission and priority handling for urgent repair needs.
What sets your pet policy apart?
We offer a unique pet damage guarantee covering up to $1,000 in damages beyond security deposits through our monthly pet fee program.
How do you ensure legal compliance?
Our team stays current with local ordinances and housing regulations, providing eviction support and lease documentation to maintain full legal compliance.
What technology tools do you use?
We utilize virtual meetings, electronic document signing, automated showings, and online portals for seamless investor and resident interactions.
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