Come by sometime, it's fun in here
Experiential Compassionate Care for Your Pet
Founded in 1988, The Ark Veterinary Hospital has been providing exceptional care for pets in the Hill Country of Texas for over three decades. Led by experienced veterinarian Dr. Joel Bennett, our passionate team offers comprehensive medical and surgical services to keep your furry friends happy and healthy.
Our Mission
Our mission is to deliver compassionate, personalized care to each pet while forging strong relationships with our clients. We treat your furry companions like family, providing gentle handling, thorough diagnostics, and effective treatment plans.
Our Services
We offer a comprehensive range of services to meet your pet's individual needs, including:
Routine Care
- Comprehensive physical examinations
- Vaccinations and parasite control
- Microchipping
- Pet boarding and grooming
Medical Care
- Internal medicine consultations and diagnostics
- Surgical and dental procedures
- Radiological imaging (X-rays, ultrasound)
- Laboratory testing for accurate diagnosis
Specialized Treatments
- K-Laser therapy for pain relief and tissue regeneration
- Rigid endoscopy for advanced diagnostics
Additional Services
- Behavioral consultations
- Pet boarding and grooming
- Pet adoptions
What Sets Us Apart
- Individualized Care: We take the time to understand your pet's unique needs and concerns.
- Modern Technology: We utilize advanced technology for accurate diagnosis and treatment.
- Compassionate Team: Our experienced and caring staff provides gentle and compassionate care.
- Convenient Services: We offer online appointment scheduling and an online store for pet supplies.
Our Commitment to You
At The Ark Veterinary Hospital, we are dedicated to providing exceptional care, building trusting relationships with our clients, and offering peace of mind for pet owners. We welcome new clients and encourage you to contact us for all your pet's healthcare needs.
Poor Experience with Neutering and Surgery
The clinic has received criticism for its handling of neutering and surgical procedures. Several reviewers reported that their pets passed away shortly after undergoing surgery, with one reviewer stating that the clinic did not return their calls or show any concern for their loss.
Rude and Uncaring Staff
Multiple reviewers complained about the rudeness and uncaring attitude of the clinic's staff. One reviewer claimed that the staff was "very rude and uncaring" during a difficult time, while another reviewer reported that the receptionist was "absolutely rude" and "not helpful or informative."
Misdiagnosis and Neglect
Some reviewers reported that the clinic misdiagnosed their pets' conditions or failed to provide adequate care. One reviewer claimed that the clinic misdiagnosed their cat's tumor, leading to its eventual death. Another reviewer reported that the clinic refused to vaccinate their pet, despite its poor health, and that it later passed away.
Poor Communication
The clinic has been criticized for its poor communication with clients. Several reviewers reported that the clinic did not return their calls or provide adequate information about their pets' care.
Positive Experiences
However, some reviewers have reported positive experiences with the clinic. They praised the clinic's caring and professional staff, its reasonable prices, and the quality of care provided to their pets.
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