Honest, Transparent, Communication
Brown Property Group was founded in 2017 by Bobby Brown, a Fayetteville native and a graduate of East Carolina University and Appalachian State University. With over 15 years of property management experience, Bobby has become Fayetteville's local rental market expert. As active members of the real estate community, we are associated with the Longleaf Pine Realtors Association, National Association of Realtors, and National Associate of Residential Property Managers (NARPM). Our team's superior customer service and adoption of the most up-to-date technologies give us the resources to make your property management experience stress-free.
At Brown Property Group, we understand that your home is a significant investment, and we want to ensure your investment provides the greatest possible return for you. Our team offers the best local knowledge and unbeatable customer support in the Fayetteville and Fort Bragg Area. We serve areas including Fayetteville, Fort Bragg, Raeford, Hope Mills, Spring Lake, and other surrounding communities.
Our team includes Bobby Brown, Owner, and Broker-In-Charge, Pam Wiggs, Operations Manager/Senior Property Manager, and Maggie Cranor, Business Development Manager. Together, we provide the most comprehensive and customizable property management services to fit your needs as a landlord or homeowner.
Property Management
At Brown Property Group, we offer full-service Fayetteville property management to owners & investors. Our property management services include marketing your property, screening tenants, collecting rent, handling maintenance and repairs, and providing 24/7 emergency services. We use the latest property management software to provide our clients with transparent and timely reporting. Our team stays up-to-date with landlord-tenant laws, HOA rules, and market trends to ensure your property remains compliant and profitable.
Tenant Resources
We make it easy for tenants to pay rent and submit maintenance requests online. We understand that timely communication is essential, so we respond to tenant inquiries and requests promptly and professionally. Our team provides tenants with resources and tools to make their rental experience comfortable and hassle-free.
Agent Referrals
At Brown Property Group, we value our relationships with real estate agents. We offer a referral program for agents who refer clients to us. Our team provides the highest level of customer service, and we work closely with agents to ensure a seamless transition for their clients.
Why Hire Us
At Brown Property Group, we pride ourselves on our commitment to excellence and customer satisfaction. Our team provides personalized service, and we work closely with our clients to understand their unique needs and goals. We provide transparent communication, timely reporting, and a stress-free property management experience.
If you're looking for a reliable and experienced property management company in Fayetteville and the surrounding areas, look no further than Brown Property Group. Contact us today to learn more about our services and how we can help you maximize your rental investment's potential.
Exceptional Service and Professionalism
The reviewers praised Brown Property Group for their exceptional service and professionalism. Several authors noted that the staff, particularly Alex, Pamela, and Pam, went above and beyond to provide excellent service. They highlighted the team's dedication to client satisfaction, attention to detail, and genuine care for their clients.
Excellent Communication
Reviews emphasized the importance of communication. Donny praised the ease of communication with the team, noting that issues were addressed promptly. Similarly, Sam commended the quick response to his concerns and emails. Tracy credited the company's excellent customer service, and Buffie praised the kind and understanding staff.
Areas for Improvement
Alexis expressed disappointment with Brown Property Group's communication and professionalism. They cited issues with billing and maintenance, feeling that charges were vague or misleading. Alexis also felt that the company did not respond in a timely or respectful manner.
Consistency and Transparency
Pamela and her team managed to balance professionalism with empathy, earning praise from numerous reviewers. However, Alexis felt that the company needed to improve its transparency regarding charges and communication.
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