Experience the Luxury of Country Living in the Heart of the City
Your Reliable Partner for Complete Car Care in Howell
At Auto-Lab of Howell, we understand that your vehicle is more than just a mode of transportation - it's an extension of your family. That's why we're committed to providing comprehensive, reliable car care services that meet your needs and exceed your expectations.
Why Choose Auto-Lab of Howell?
Our experienced team of ASE-certified technicians is dedicated to:
- Accurate diagnoses: Every issue, from a check engine light to a mysterious noise, starts with a thorough, computerized diagnostic test.
- Honest estimates: We provide clear and understandable estimates before any work is performed, ensuring transparency and control over your repairs.
- Exceptional customer service: Our friendly staff is committed to providing personalized attention and answering your questions every step of the way.
- Unmatched warranty: We stand behind our work with a generous 24,000-mile/24-month warranty on parts and labor.
The Scope of Our Services
We offer a comprehensive range of services, including:
General Repairs
- Oil changes and lubrication
- Brake repairs and inspections
- Engine diagnostics and repairs
- Transmission repairs and diagnostics
- Battery replacements
- Electrical system repairs
- Suspension and steering repairs
- Air conditioning and heating repairs
Specialized Services
- Computerized diagnostic services
- Tire sales and repairs
- Muffler and exhaust system repairs
- Light customization (LED lighting)
Additional Offerings
- On-the-spot financing options through Care One
- Acceptance of various payment plans from trusted partners like Midas and Napa
- Regular manufacturer-recommended maintenance schedules
Your Peace of Mind, Guaranteed
When you choose Auto-Lab of Howell, you get more than just quality repairs. You get peace of mind knowing that your vehicle is in good hands. Our technicians are experts in all aspects of automotive care and are committed to exceeding expectations.
Schedule Your Appointment Today!
Don't wait until minor issues turn into costly repairs. Contact Auto-Lab of Howell today to schedule a comprehensive inspection and get an accurate estimate for your automotive needs.
Mixed Experience with Auto Lab
Diagnostic Issues and Overcharging
Some customers have reported issues with the diagnostic process, claiming that Auto Lab has misdiagnosed problems, quoted high prices, and marked up parts. One customer was quoted $1000 for an O2 sensor replacement, but later found out that the issue was with the purge valve and cost only $500 to fix. Another customer was quoted $400, but ended up paying over $1000 due to the shop's lack of skill.
Unhonest Business Practices
A few customers have accused Auto Lab of dishonest business practices, including lying about needed repairs and overcharging for services. One customer claimed that the shop lied about the need for new front brakes and an air cleaner, despite the customer knowing that the air cleaner was not plugged up.
Positive Experiences
On the other hand, many customers have reported positive experiences with Auto Lab, praising the shop's friendly and honest staff, timely service, and clear explanations of needed repairs. Some customers have appreciated the shop's willingness to work with them to find cost-effective solutions and have reported feeling confident in the shop's abilities.
Exceptional Customer Service
Several customers have praised Auto Lab's customer service, citing examples of staff going above and beyond to accommodate their needs. Some have reported feeling grateful for the shop's help and have recommended the shop to others.
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