The customer is Number 1!
At Firestone of Durango, we pride ourselves on being a full-service automotive shop that offers a wide range of services to keep your vehicle running smoothly. Our friendly and knowledgeable staff is dedicated to providing exceptional customer service and ensuring that your experience with us is nothing short of excellent.
Our Philosophy
Our philosophy is simple: "The customer is Number 1!" We believe that by putting our customers first, we can build trust and loyalty that will keep you coming back to us for all your automotive needs. Our professional and helpful staff is always available to answer any questions you may have and provide you with the best possible solutions for your vehicle.
Our Services
We offer a variety of services that are instrumental to the health of your car. From routine maintenance such as oil changes, tire rotations, and brake repairs, to more complex repairs like axle and CV joint repairs, electrical and electronic system repairs, and engine diagnostics, we have got you covered. We also offer a wide range of tires from top brands like Bridgestone, Firestone, and Fuzion, so you can find the perfect set for your vehicle.
What Sets Us Apart
At Firestone of Durango, we understand that every vehicle is unique, which is why we take the time to get to know you and your vehicle. Our experienced technicians use the latest technology and equipment to diagnose and repair your vehicle quickly and efficiently. We also offer a variety of coupons and discounts to help you save money on your repairs and maintenance.
Our Commitment to You
At Firestone of Durango, we are committed to providing you with exceptional customer service, high-quality repairs, and competitive pricing. We believe that by doing so, we can build a long-lasting relationship with you and earn your trust.
Visit Us Today!
If you're in the Durango, CO area, we invite you to stop by and see us today! Our friendly staff would be happy to answer any questions you may have and show you why we're the go-to destination for all your automotive needs.
Good Experiences
Some customers had great experiences with Firestone in Durango. They praised the friendly and helpful staff, efficient service, and reasonable prices. Many reviewers appreciated the quick turnaround time, especially in emergency situations. Some reviewers also mentioned that the staff explained the repairs and estimates clearly, making them feel informed and comfortable with the process.
Bad Experiences
On the other hand, some customers had terrible experiences with Firestone in Durango. They complained about poor communication, misdiagnosis of issues, and overpricing. Some reviewers felt that the staff was unhelpful, dismissive, or even dishonest. A few reviewers mentioned that they were told they needed repairs that were not necessary, and one reviewer claimed that Firestone ripped off their elderly mother.
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