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Our Vision and Values

Trinity Property Management is driven by a passion for property management and a deep commitment to building lasting relationships with our clients and tenants. We have built our business on three core values: trust, hard work, and the importance of cultivating personal relationships. These values underpin everything we do as we strive to provide exceptional service and maximize the value of your investment.

What We Do

We offer comprehensive property management services to residential and commercial clients in the Upstate Greenville area, including:

For owners

  • Rent collection: Efficient and timely rent collection with personalized communication and tenant screening.
  • Market analysis: Comprehensive market research and pricing strategies to ensure optimal rental rates.
  • Tenant selection: Careful tenant screening and selection process to find qualified residents.
  • Property maintenance: Proactive property inspections and maintenance coordination.
  • Financial reporting: Regular financial reports and transparent communication.

For tenants

  • Responsive communication: Prompt and personalized communication with our dedicated property managers.
  • Dedicated support: Assistance with maintenance requests, lease issues, and other concerns.
  • Online portal: Access to a resident portal for rent payments, maintenance requests, and communication.
  • Peace of mind: Knowledgeable and experienced property managers committed to your satisfaction.

Passion & Experience

Our team of licensed property managers boasts over 18 years of experience in the industry, providing clients with unparalleled expertise and personalized attention. We stay informed about market trends, industry best practices, and local regulations to ensure your property is always in good hands.

The Trinity Difference

At Trinity Property Management, we go above and beyond traditional property management services. We treat every client and property as if it were our own, fostering strong, lasting relationships built on trust, communication, and a genuine understanding of your needs. We are committed to providing a personalized and hands-on approach that ensures your complete satisfaction and peace of mind.

Reviews
Positive: The company has a dedicated team that goes above and beyond to help its customers.
Negative: Poor communication, lack of transparency, and ineffective maintenance response are major concerns for this company's customers.

Unacceptable Experience

The first three reviews express disappointment and frustration with Trinity Property Management. Hela Morning Sun, Daniel Allsep, and Emma Odland all gave the company 1-star reviews. They mention issues such as poor communication, lack of transparency, and ineffective maintenance response. In particular, Emma Odland describes a severe problem with cigarette smoke smell from a neighbor that was ignored by management, causing her to become physically ill.

Positive Comments

On the other hand, the second half of the reviews are overwhelmingly positive. Jasmine Sheppard, Jacqueline Dominick, Appiffany Easterling, Tionna, The Fantasy Gewru, and Glenn Fritz all gave the company 5-star reviews. They praise the helpfulness, kindness, and professionalism of specific employees, such as Mrs. Jennifer Hallex, Ms. Lynn, and Shana.

Technical Issues

Some of the negative reviews mention technical issues, such as difficulties in contacting the company or slow response times. Daniel Allsep notes that he had trouble getting in touch with someone to discuss a lease, while Emma Odland says that her emails and text messages were ignored for months.

Maintenance and Repair

Some positive reviews highlight the efficient and effective maintenance and repair services provided by Trinity Property Management. Appiffany Easterling mentions that maintenance issues are addressed quickly, and Jacqueline Dominick thanks the company for fixing a broken pipe promptly.

Customer Service

The positive reviews consistently praise the customer service provided by individual employees, highlighting their helpfulness, kindness, and professionalism.

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