Compassionate. Collaborative. Comprehensive. Our Kind of Care.
Compassionate. Collaborative. Comprehensive. Our Kind of Care
For almost 50 years, CWHC has practiced an approach to care that affirms clients and students, and ensures they have access to the information they need to decide what is best for their health and right for their bodies. Our mission is to empower women, trans people, and young people by providing access to health care and health education in a respectful environment where people pay what they can afford.
Our Services
At CWHC, we offer a range of services that cater to the unique needs of our clients. Our services include:
- Gynecology: We provide comprehensive gynecological care, including annual exams, birth control, and menopause management.
- Trans Health: We offer specialized care for trans individuals, including hormone therapy, gender-affirming surgeries, and mental health support.
- Health Education: We provide educational programs and resources to promote healthy living and self-care.
- Acupuncture and Bodywork: Our licensed practitioners offer traditional Chinese medicine and bodywork therapies to promote physical and mental wellness.
- Pelvic Floor Therapy: We offer physical therapy services to support pelvic floor health and address issues related to incontinence, pain, and sexual function.
- Alternative Insemination: We provide counseling and testing services for individuals and couples struggling with infertility.
- Intuitive Eating: We offer nutrition education and counseling to promote healthy eating habits and body acceptance.
- Primary Care: We provide comprehensive primary care services, including well-woman exams, vaccinations, and chronic disease management.
Our Approach
At CWHC, we believe that everyone deserves access to comprehensive and respectful health care. We take a collaborative approach, working in partnership with our clients and students to understand their needs and develop personalized care plans. Our compassionate and knowledgeable providers are dedicated to helping our clients enhance their knowledge and understanding of their own health care needs, empowering them to take an active role in their care.
Commitment to Access
At CWHC, we believe that financial ability should not define anyone's access to health care. That's why we offer all of our services on a sliding fee scale, ensuring that everyone who needs our care can access it, regardless of their ability to pay.
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Communication Issues and Unprofessionalism
Some reviewers experienced poor communication and unprofessionalism from the healthcare providers. For instance, one reviewer did not receive a phone call back about a prescription refill until they called again a week later. Another reviewer didn't receive a call from a provider about a consultation and was left waiting for an hour. This lack of communication led to feelings of frustration and disappointment.
Concerns about Pronouns and Lack of Respect
One reviewer felt uncomfortable when they were asked to share their pronouns, which made them feel unseen and inhuman. This experience highlights the importance of respecting patients' identities and boundaries.
Positive Experiences
On the other hand, some reviewers had positive experiences at the healthcare center. They praised the warm and welcoming atmosphere, the thorough explanations provided by the healthcare providers, and the affordable care options. One reviewer appreciated the sliding scale payment option, which made the services more accessible. The reviewers also commended the staff's kindness, compassion, and non-judgmental attitude.
Issues with Prescription and Rude Behavior
One reviewer had a negative experience with a provider who failed to call in a prescription and then acted rudely when confronted about it. Another reviewer felt disrespected when a provider shouted at them to put on a mask.
