Unleash the great outdoors
Our mission is to maximize every American's connection to the outdoors with the maximum enjoyment of the outdoor experience. We do this by offering a curated selection of high-quality boats, ATVs, and other outdoor products, alongside exceptional customer service and a wealth of resources to empower you to get the most out of your outdoor adventures.
Premium Products
Our product offerings include top-notch boats from reputable brands like Tracker, Regency, and Tahoe. We also have a diverse selection of ATVs to suit various needs and riding styles.
Unparalleled Customer Service
We pride ourselves on providing exceptional customer service throughout your journey. Our team of experts is committed to understanding your needs and guiding you towards the perfect product for your individual requirements. We also offer comprehensive financing options and trade-in programs to make your purchase experience as seamless as possible.
Expert Resources
We believe in empowering our customers with knowledge and resources to ensure they make the most of their outdoor experiences. Our website offers a wealth of helpful information, including boating and ATV safety tips, fishing guides, and tips for preparing for your next outdoor adventure. Additionally, our team of experienced professionals is always happy to answer your questions and offer personalized advice.
Dedicated to the Community
We actively support various outdoor conservation and youth development organizations to foster a love for the outdoors among future generations.
Satisfaction with Customer Service and Sales
Many customers have had positive experiences with Bonner Lacefield Marine, praising their excellent customer service and salespeople. Several reviewers noted that the staff went above and beyond to help them find the right boat, answer their questions, and resolve any issues that arose. For example, Randy and George were accommodating when a customer's mother fell ill, storing their boat for free while they dealt with the situation.
Quality of Products and Service
However, some customers have had negative experiences with the dealership, particularly with the quality of their products and service. A few reviewers reported issues with their boats, such as malfunctions, leaks, and poor maintenance. For instance, one customer's boat leaked water and required repairs, but the dealership failed to follow up or respond to their concerns.
Communication and Trust
Poor communication and trust issues also plagued some customers. Several reviewers reported difficulty getting in touch with the dealership after purchasing a boat, with emails and phone calls going unanswered. In some cases, customers were left feeling ignored or dismissed, leading to frustration and a loss of trust.
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