Any Pest. On-Time. Guaranteed.
Northwest Exterminating is a premier pest control company that has been serving Southern Arizona, including Phoenix and Tucson, for over 30 years. Our team of experts is dedicated to providing personalized service and state-of-the-art techniques to eliminate pests in your home or business.
Our Mission
At Northwest Exterminating, we are committed to delivering on-time, guaranteed pest control solutions that meet the unique needs of our customers. Our goal is to provide effective, eco-friendly, and sustainable pest control services that ensure a pest-free environment for our clients.
Our Services
We offer a wide range of pest control services, including residential and commercial pest control, bed bug removal, termite control, Desert Guard, bee removal, mosquito control, and weed control. Our services are designed to target pests that are common in Arizona's unique desert environment.
Residential Pest Control
Our residential pest control services are designed to provide homeowners with effective and eco-friendly solutions to eliminate pests in their homes. Our experts will work with you to identify the source of the problem and develop a personalized plan to eliminate pests and prevent future infestations.
Commercial Pest Control
Our commercial pest control services are designed to meet the unique needs of businesses in Southern Arizona. We understand the importance of minimizing disruptions to your business operations and will work with you to develop a customized plan to eliminate pests and protect your customers and employees.
Satisfaction Guaranteed
At Northwest Exterminating, we stand behind our promise to deliver on-time, guaranteed pest control solutions. If you are not completely satisfied with our services, we will work with you to resolve the issue and ensure your satisfaction.
Positive Experiences
The positive reviews highlight the excellent customer service, professionalism, and effectiveness of the pest control services. Many reviewers praised the technicians, such as Marcos, Roderick, and TJ, for their knowledge, politeness, and thoroughness. Some reviewers appreciated the company's ability to accommodate their scheduling needs and provide rapid response to their concerns.
Negative Experiences
On the other hand, several reviewers expressed frustration and disappointment with the company's scheduling, communication, and billing practices. Some reviewers experienced no-shows, incorrect billing, and unfulfilled promises. A few reviewers felt that the company was unresponsive to their concerns and didn't honor their commitments.
Common Complaints
- Scheduling issues, including no-shows and rescheduling difficulties
- Poor communication and unresponsiveness to concerns
- Billing and pricing issues, with some feeling that the services were overpriced
- Inconsistencies in service quality and reliability
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