Relax, Rejuvenate, and Renew with Mystique Salon & Skin Spa
Welcome to Mystique Salon & Skin Spa, the premier hair salon and skin spa in Chesapeake, VA! We invite you to experience the best in hair and skin care, surrounded by a relaxing environment and a friendly, caring staff devoted to providing exceptional service.
Our Story
At Mystique Salon & Skin Spa, we are committed to helping you look and feel your very best. Our talented and experienced stylists and skin care professionals offer a wide range of services designed to pamper and rejuvenate you. From haircuts, color, and styling to facials, waxing, and makeup services, we have everything you need to unwind and feel confident in your own skin.
Our Services
Our comprehensive range of services includes:
- Haircuts, color, and styling
- Facials, waxing, and makeup services
- LHE Photo Light Technology skin tightening
- Hydro Glow Facial for amazing skin
- Brow shaping and henna brows
- Lash extensions and hair extensions
- Pedicures, nail care, and conditioning treatments
- Makeup services for special occasions, including bridal events
- On-location wedding preparation services
Our Commitment to You
At Mystique Salon & Skin Spa, we are dedicated to providing exceptional service and ensuring that every guest leaves our salon feeling refreshed, renewed, and confident. We strive to create a relaxing and calming environment, where you can unwind and let our experienced professionals work their magic.
COVID-19 Safety Protocols
We take the safety and well-being of our guests and staff very seriously. Please note that masks are optional, and we kindly ask that you use hand sanitizer or wash your hands before all services. We also request that you social distance when possible, sanitize any items you bring into the salon, and refrain from bringing extra guests or food into the building.
Overview of Reviews
The reviews for Mystique Salon & Spa are overwhelmingly positive, with the majority of customers expressing their satisfaction with the services provided. Many reviewers praised the professionalism, cleanliness, and quality of the salon, as well as the friendly and knowledgeable staff.
Positive Experiences
- Many reviewers raved about the excellent service they received from the staff, particularly Amy, the owner, and other stylists like Nicole and Amanda.
- Customers praised the cleanliness and organization of the salon, stating that it was always tidy and well-maintained.
- The quality of the services provided was consistently high, with many reviewers expressing satisfaction with their haircuts, facials, and other treatments.
- Several reviewers appreciated the personalized attention and advice they received from the staff, stating that they felt like they were in good hands.
Negative Experiences
- A few reviewers expressed frustration with the salon's policies and procedures, stating that they were not clearly communicated or enforced.
- One reviewer was unhappy with the customer service they received, stating that they were refused a credit for a missed appointment despite having called ahead to cancel.
- Another reviewer was upset about a mix-up with their appointment, stating that they were not notified of changes to their schedule.
