Dedicating Time to Serve You Better!
Live Well Pharmacy proudly stands as a reliable partner in healthcare, serving the Cockeysville and Easton communities for years. We believe in empowering individuals to achieve their best health through personalized attention and comprehensive care.
Our Mission
Our dedicated team of pharmacists and healthcare professionals are committed to providing exceptional customer service, tailoring our approach to meet each individual's unique needs. We offer a wide range of services to ensure your health and wellness journey is smooth and successful.
Services Offered
Prescription Management
- Convenient online refills for existing prescriptions
- Medication review and optimization
- Dispensing of medications in child-resistant packaging
- Automated reminders to ensure you never miss a dose
Pharmacist Consulting
- Personalized consultations to address your specific health concerns
- Medication therapy management
- Management of chronic diseases such as diabetes, high blood pressure, and cholesterol
- Assistance with pain management
Health & Wellness
- Prescription and over-the-counter medication recommendations
- Nutritional counseling
- Health screenings and vaccinations
Community Care
- Medication delivery to home or assisted living facilities
- Compliance packaging for long-term medications
- Educational programs and workshops on various health topics
Additional Services
- Pharmacy compounding for personalized medications
- Equipment rental and sales
- Medical supply order and delivery
Delivering Excellence
At Live Well Pharmacy, we are dedicated to exceeding your expectations. We prioritize:
- Accessibility: Convenient online services and multiple locations for your needs.
- Accuracy: Precise medication dispensing and personalized consultations.
- Compassion: Attentive and caring service from experienced pharmacists and staff.
- Innovation: Staying at the forefront of healthcare through advanced technology and personalized approaches.
Unpleasant Customer Service Experience
Some customers have reported having unpleasant experiences with the staff at Austin Pharmacy. One reviewer mentions that a staff member dismissed them as a caregiver and did not include them in the process of assisting their loved one with the compression hose. Another reviewer had a bad experience with the repair process and reported feeling that the administrative staff was not helpful.
Positive Aspects
On the other hand, many reviewers have had positive experiences at Austin Pharmacy. They have praised the friendly and helpful staff, the cleanliness and organization of the store, and the excellent customer service. Some reviewers have reported having a great experience finding specific products and receiving assistance with filling prescriptions.
Equipment and Products
A few reviewers have commented on the products and equipment available at Austin Pharmacy. One reviewer was not satisfied with the equipment they purchased, stating that it was too heavy and easily broke. However, another reviewer found the selection of products and the ability to work with insurance to be a positive experience.
Overall Experience
Based on the reviews, it seems that some customers have had disappointing experiences at Austin Pharmacy, while others have had positive experiences. The key issue seems to be with customer service, with some reviewers reporting poor treatment from staff. However, the majority of reviewers have praised the friendly and helpful staff, clean environment, and excellent customer service.
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