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At Somerset Subacute Rehab, we believe that everyone deserves a second chance to regain their strength, mobility, and independence. Our state-of-the-art rehabilitation and long-term care facility in El Cajon, California, is dedicated to providing exceptional care and services to our patients and their families.
Our Mission
Our mission is to deliver high-quality, patient-centered care that focuses on the unique needs and goals of each individual. We strive to create a warm and welcoming environment that makes our patients feel at home. Our dedicated staff is committed to empowering our patients to regain their independence and live life to the fullest.
Our Services
At Somerset Subacute Rehab, we offer a comprehensive range of services designed to meet the diverse needs of our patients. Our in-house therapy program is tailored to each patient's unique needs and goals, providing personalized care and treatment plans. Our skilled nursing staff provides top-notch medical care, and our activities and excursions program offers a wide variety of recreational activities to keep our patients engaged and active.
In-House Therapy
Our in-house therapy team is the heart of our rehabilitation program. Our dedicated therapists are passionate about delivering innovative and effective treatment plans that address the specific needs of each patient. Our therapy program includes physical, occupational, and speech therapy, as well as wound care and pain management. Our therapists are certified in specialty areas of practice, including wound care, neurological conditions, electrical stimulation for swallowing dysfunction, lymphedema, and pulmonary programs.
Skilled Nursing
Our skilled nursing staff is dedicated to providing high-quality medical care that addresses the unique needs of each patient. Our nurses work closely with our therapists to ensure that our patients receive comprehensive care that promotes healing, recovery, and independence.
Stay Active
At Somerset Subacute Rehab, we believe that staying active is essential for a happy and healthy life. Our activities and excursions program offers a wide variety of recreational activities, including arts and crafts, music therapy, exercise classes, and more. Our monthly activity calendar is packed with options designed to help our patients stay active, engaged, and entertained.
Quality Care
At Somerset Subacute Rehab, we are committed to delivering exceptional care that meets the highest standards of quality. Our facility is equipped with state-of-the-art technology and is designed to provide a safe and comfortable environment for our patients.
Cleanliness and Quality of Care
Many reviewers praised the facility for its cleanliness and quality of care, with some mentioning that it is one of the cleanest facilities in East Country. The staff was described as caring and knowledgeable, with doctors being very involved in patient care. The facility's subacute patient care was also highly rated, with nurses and staff going above and beyond to render care for their patients and keep families in the loop.
Concerns and Complaints
However, several reviewers shared concerns and complaints about their experiences at Somerset. Some reported poor treatment of patients, including negligence and a lack of compassion from staff. One reviewer mentioned that her cousin was completely neglected, and another reported having to call 911 and have her son transferred to a different facility due to inadequate care. Some reviewers also mentioned a hostile work environment, favoritism, and ineffective management.
Recommendations
Despite the concerns and complaints, some reviewers recommended Somerset for its quality of care and cleanliness. One reviewer mentioned that it is the only sub-Acute in San Diego that she would consider for a loved one, and another praised the facility's successful recoveries during the pandemic.
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