Experience the Royal Treatment
At Royal Transportation, we've been providing top-notch transportation services for over two decades. Our story began in 2008, when our founder Isaaq had a dream of starting a transportation company that would offer exceptional service to our customers. Today, we've grown to become one of the leading transportation companies in Indiana and the surrounding states. Our team works diligently to ensure that every client receives the highest level of service, whether they're traveling for business or pleasure.
Our Services
At Royal Transportation, we offer a wide range of transportation services to cater to our clients' diverse needs. Our services include:
- Interstate Motor Coach: We offer motor coaches that can seat up to 56 passengers, perfect for large groups and events.
- Sports Team Transportation: We provide luxury transportation services to sports teams and teams, ensuring that they arrive at their destination safely and in style.
- Executive Car Services: Our executive car services offer luxurious rides for corporate executives and dignitaries.
- Weddings: We understand the importance of weddings, and we provide transportation services for brides, grooms, and their wedding parties.
- Corporate Shuttles: We offer corporate shuttle services for companies that require reliable and efficient transportation for their employees.
- Shuttle Services: Our shuttle services are perfect for small groups or individuals who need a reliable and hassle-free transportation solution.
- Flight Crew Transfers: We provide efficient and secure transportation services for flight crew members.
- Airport Transfers: Our airport transfer services are designed to ensure that passengers arrive at their destination safely and on time.
Meet Our Team
Our team is dedicated to delivering exceptional service to our clients. We take pride in our expertise, professionalism, and attention to detail. Our team is committed to ensuring that every client receives personalized service that meets their specific needs.
About Our Fleet
We have a diverse fleet of vehicles that cater to different transportation needs. Our fleet includes:
- 56 Passenger Prevost Motor Coach: Our largest motor coach that seats up to 56 passengers.
- 50 Passenger Motor Coach: A luxurious motor coach that seats up to 50 passengers.
- 48 Passenger Luxury Motor Coach: A high-end motor coach that offers exceptional comfort and luxury.
- 33 Passenger Mini Bus: A compact mini bus that seats up to 33 passengers.
- 28-30 Passenger Mini Bus: A medium-sized mini bus that seats up to 28-30 passengers.
- 29 Passenger Mini Bus: A smaller mini bus that seats up to 29 passengers.
- 27 Passenger Mini Bus: A compact mini bus that seats up to 27 passengers.
- 20 Passenger Limo Bus: A luxurious limousine-style bus that seats up to 20 passengers.
- 14 Passenger Transit: A compact shuttle bus that seats up to 14 passengers.
Contact Us
If you're interested in learning more about our services or would like to request a quote, please don't hesitate to reach out to us. You can contact us at (317) 529-8040 or send an email to info@royalindy.com. We look forward to serving you.
Poor Customer Service and Unreliability
The reviews highlight a pattern of poor customer service, unprofessionalism, and unreliability from the company. Multiple reviewers mentioned that drivers were not present or communicated poorly, and dispatchers were unhelpful or rude.
Safety Concerns and Illegal Practices
Some reviewers raised concerns about safety, citing drivers who were sleepy, unable to stay in one lane, and drove for excessive hours, which is illegal. This calls into question the company's commitment to safety and compliance with regulations.
Unreliable and Untruthful
Reviewers reported issues with the company's reliability, including buses not showing up, drivers not knowing the route, and promises not being kept. In one instance, a reviewer was told that the restroom on the bus was locked, and the keys were supposedly inside the restroom, which seemed like a made-up excuse.
Positive Experiences
On a positive note, two reviewers had a great experience with the company, citing its affordability, quick service, and overall wonderful experience.
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