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At Heritage Creek Assisted Living, we pride ourselves on being a luxury assisted living facility in San Antonio, Texas. Our mission is to provide a beautiful, safe, compassionate, and comfortable stay for each of our residents. We understand that every individual is unique, and that's why we offer personalized care and attention to meet each resident's specific needs.
Our Story
Heritage Creek Assisted Living is a small, privately-owned facility that's dedicated to providing exceptional care and service to our residents. We're not a large corporation, and that allows us to focus on what really matters - the well-being and happiness of our residents. Our staff has years of experience working with seniors, and we're committed to providing personalized care that's tailored to each individual's needs.
Our Services
At Heritage Creek Assisted Living, we offer a range of services and amenities that are designed to make our residents feel at home. From delicious chef-prepared meals to our on-site salon and barber shop, we've thought of everything to make life easy and enjoyable. Our residents can enjoy a range of activities, from arts and crafts to exercise classes, and we also offer 24/7 nurse access and multiple levels of care to fit each resident's needs.
Our Philosophy
At Heritage Creek Assisted Living, we believe that every individual deserves to be treated with dignity and respect. That's why we focus on providing personalized care that's tailored to each resident's unique needs and preferences. We believe in taking a holistic approach to care, and that means paying attention to every aspect of our residents' lives, from their physical health to their emotional well-being.
What Sets Us Apart
What sets us apart from other assisted living facilities is our commitment to providing personalized care and attention to each of our residents. We're a small, family-owned facility, and that allows us to focus on what really matters - the well-being and happiness of our residents. We're not a large corporation, and that means we can be more flexible and responsive to the needs of our residents. Our staff is dedicated to providing exceptional care and service, and we're committed to making life easy and enjoyable for every resident.
Overview of Heritage Creek Assisted Living Facility
Negative Experiences
- One reviewer, Marisa Kelley, reported a lack of care for residents, particularly with call lights going off for extended periods without response. She expressed disappointment with the facility's response time, which was significantly longer than advertised.
Positive Experiences
- Many reviewers praised the facility's cleanliness, beautiful decor, and overall atmosphere.
- The staff was consistently described as caring, kind, and attentive to residents' needs.
- Several reviewers mentioned the owners, Peter and Christina, and administrator Amanda, as being involved and caring for the residents.
- Many reviewers appreciated the sense of community and family-like environment within the facility.
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