Leave your car with pros who really care.
At Santa Fe Auto Repair, we pride ourselves on providing fast, professional, and reliable service to our valued customers. Our team of expert mechanics has the equipment and expertise to repair and maintain your automobile, with an emphasis on transparency and professionalism. We strive to perform the highest quality automobile servicing as quickly and efficiently as possible, something that all our customers appreciate.
Our Story
When Santa Fe Auto Repair was founded in May of 1989, we set out to provide the finest auto servicing shop in the Santa Ana area. We stay at the forefront of the latest technology while retaining our knowledge of older classic cars. Whether your vehicle is old or new, we have the finest mechanics standing by to fix any problem you may have. We understand how important your car is to you, and we've built an unparalleled foundation of knowledge through rigorous training. It is our standard for each new mechanic to shadow more experienced members and learn the tricks of the trade only the most seasoned mechanics know. Our craft is our pride. Leave your car with pros who really care.
Our Expert Services
At Santa Fe Auto Repair, we offer a wide range of services to keep your vehicle running smoothly. From oil changes to transmission repair and engine rebuilding, we have the expertise and equipment to get the job done right. Our team of expert mechanics is dedicated to providing the highest quality customer service and treating your automobile as if it were our own.
What Sets Us Apart
At Santa Fe Auto Repair, we pride ourselves on our unparalleled foundation of knowledge, built through rigorous training and experience. We stay at the forefront of the latest technology while retaining our knowledge of older classic cars. Our emphasis on transparency and professionalism sets us apart from other auto repair shops, and our commitment to providing fast, professional, and reliable service has earned us a reputation as one of the finest auto servicing shops in the Santa Ana area.
Excellent Customer Service and Professionalism
Many reviewers praised the exceptional customer service and professionalism at Santa Fe Auto Repair. The staff, particularly Jose, were described as friendly, welcoming, and efficient in their work. Reviewers appreciated the attention to detail and the way they were treated with respect and honesty.
Quality of Work
Several reviewers were thrilled with the quality of work done on their vehicles. The repairs were completed efficiently, and the prices were considered reasonable. Some reviewers even compared the prices to other shops and found Santa Fe Auto Repair to be more affordable.
Honesty and Transparency
Reviewers appreciated the honesty and transparency of the staff, particularly Jose, who explained the repairs and showed them the old parts. This level of transparency built trust with the customers, and they felt confident in the work being done.
Issues with One Staff Member
However, one reviewer had a negative experience with the owner, Sean, who was described as rude, unprofessional, and dishonest about the timing of the service.
Disappointment with Additional Charges
Another reviewer was disappointed with the additional charge for using the shop's check engine light machine, despite already knowing the issue with their car. The delay in completing the repair also caused inconvenience.
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