Experience the Art of Jewelry, Experience Randy Cooper's Fine Jewelry
Our Story
Randy Cooper started her business in 1984 stringing beads at her kitchen table. It is her passion for jewelry (and her limitless energy) that has made her Wichita's preferred jeweler. Her gratitude toward the Wichita community, and her 30+ years of success, shows her willingness to give back through her time and her philanthropy. From engagements to anniversaries and all of the celebrations in-between, we want to be the choice for all of your special occasions. We have a passion for jewelry and everything it symbolizes.
Our Commitment to You
Randy Cooper's Fine Jewelry, situated in the upscale Bradley Fair shopping center, is a trusted member of the American Gem Society and is dedicated to ethics, knowledge, and consumer protection. When you visit Randy Cooper's, it is our goal to make you feel like family while providing the highest level of service to you. We are committed to taking care of you and your jewelry from the first time we meet you. To this end, we staff a Graduate Gemologist (GIA) who is a Certified Gemologist Appraiser (AGS) and a Certified Diamond Specialist (GIA) working in a fully functioning and accredited gem lab to select the finest diamonds and gems.
Our Services
At Randy Cooper's Fine Jewelry, we offer a wide range of services to cater to your jewelry needs. From custom design to repair and restoration, our team of experts is dedicated to providing you with exceptional service and attention to detail. We also offer a variety of designer brands, including Christopher Designs, Precision Set Fine Jewelry Works, Spark Creations, ALink, Doves, Mastoloni, Tissot, MICHELE, John Atencio, Marco Bicego, Meira, and SOHO.
Our Promise
At Randy Cooper's Fine Jewelry, we promise to provide you with an exceptional shopping experience, unparalleled expertise, and a commitment to excellence. We look forward to serving you and helping you find the perfect piece of jewelry for any occasion.
Overall Experience
The reviews of Randy Cooper's Fine Jewelry are mixed, with some customers having a great experience and others facing issues with the store's services.
Positive Experiences
Many customers praised the staff's knowledge, helpfulness, and pleasant attitude. They appreciated the excellent customer service, timely repairs, and wide selection of jewelry. Some customers had great experiences with specific staff members, such as Mike, Marsha, and Julie. The store's ability to perform repairs and cleaning services in-house was also a plus for many customers.
Negative Experiences
On the other hand, some customers had negative experiences with the store. One customer felt that the salesperson was not knowledgeable about the products and had to pay to have their watch sized at another store. Another customer felt condescended to when they brought in a ring to be sized. One customer was quoted a price range for a cleaning service, but the final cost was higher than expected.
Staff Knowledge and Service
The staff's knowledge and service were a mixed bag. Some customers appreciated the staff's expertise and helpfulness, while others felt that the staff was not knowledgeable about the products or were condescending.
Pricing
Some customers felt that the prices were reasonable, while others were surprised by the final cost of services. The prices of the jewelry sold in the store were not mentioned as a major issue.
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