Empowering You to a Healthier You
Our Vision: Empowering Healthy Living Through Personalized Healthcare
Carmel Valley Pharmacy stands out as a beacon of personalized healthcare in the Carmel Valley community. We define success through forging deep relationships with our patrons, offering an integrative approach to wellness that embraces medicine, wellness, and lifestyle as a cohesive whole.
Who We Are
Led by experienced pharmacist and passionate healthcare advocate, Tarek El-Ansary, Carmel Valley Pharmacy is a family-owned establishment dedicated to exceeding expectations. We empower individuals to take an active role in their journey towards optimal health.
Our Services
We offer a comprehensive range of pharmacy services, including:
- Prescription Compounding: We custom-mix medications to address individual needs, ensuring precise dosing and addressing unique sensitivities.
- Custom Compounding for Pets: Working in collaboration with veterinarians, we provide specialized medication formulations for furry friends.
- Expert Medication Management: Our pharmacists provide personalized consultations and guidance on medication interactions and efficacy.
- Preventative & Wellness Solutions: We offer a diverse selection of natural remedies and wellness products to support overall well-being.
Why Choose Carmel Valley Pharmacy?
Our commitment to excellence is reflected in:
- Personalized Attention: We treat each patient with empathy, understanding individual needs and anxieties.
- Accessible Expertise: Our experienced pharmacists are available for consultations and answers to your healthcare questions.
- Quality Medications: We prioritize high-quality medications and products, adhering to stringent industry standards.
- Community-Focused Approach: We are proud to be an integral part of the Carmel Valley community, supporting local initiatives and fostering open communication.
Join us at Carmel Valley Pharmacy and experience healthcare reimagined!
Customer Satisfaction
The reviews for Carmel Valley Pharmacy are mixed, with some customers expressing high levels of satisfaction and others experiencing negative interactions.
Long Waiting Times and Poor Communication
Some customers have experienced long waiting times and poor communication from the pharmacy. Danielle Miller gave the pharmacy a 1-star rating, stating that they never call when prescriptions are ready and often don't fill prescriptions despite receiving them. J. Hernandez, however, had a positive experience, citing quick and helpful service.
Friendly and Helpful Staff
Many customers have praised the friendly and helpful staff at Carmel Valley Pharmacy. Deb Maddox, J. Hernandez, Kathy Barta, Lauren Noel, and Allen Ryan all gave the pharmacy 5-star ratings, mentioning the staff's professionalism and willingness to help.
Higher Prices for OTC Items
Kimberly gave the pharmacy a 2-star rating, citing higher prices for over-the-counter (OTC) items compared to other pharmacies.
Integrity and Customer Service
Kimberly also raised concerns about the pharmacy's integrity and customer service, stating that they may prioritize profit over patient well-being by not filling prescriptions as prescribed or offering insurance options that benefit the pharmacy more than the patient.
Allergies and Mistakes
Dogwood Trail had a serious negative experience, stating that the pharmacy gave them a product containing an allergen despite repeated warnings about the allergy. The pharmacy did offer to prepare a replacement, but only at a reduced cost.
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