Where creativity meets customization
A Legacy of Creativity and Customization
Just Add Embroidery has been stitching its way into the hearts of Cincinnati and beyond for over 18 years. Founded by experienced marketing professional Therese Hunolt, JAE started as a passion project, evolving into a leading custom embroidery and personalization business. We take pride in creating unique and meaningful products that celebrate individual style and special moments.
Crafting Your Vision
From intricate monograms to captivating artwork, our skilled team specializes in a vast array of embroidery techniques. We offer:
- Custom artwork design: Our designers work with you to translate your vision into stunning visuals.
- Hand-beaded purses: For a touch of luxury and distinctiveness.
- Screen printing: Perfect for promotional items and apparel.
- Promotional merchandise: Enhance your brand with personalized keychains, hats, and more.
- Fulfillment services: Get your promotional items delivered directly to your doorstep.
Attention to Every Detail
No project is too big or too small for our dedicated team. We pay meticulous attention to every detail, ensuring:
- Exquisite craftsmanship: Our state-of-the-art machines are meticulously operated by skilled technicians.
- Precise stitching: We ensure even and consistent stitching for a perfect finish.
- Vibrant colors: Choose from hundreds of thread colors to personalize your creations.
- Impeccable attention to detail: We meticulously fold and trim every item for presentation.
A Personalized Experience
At Just Add Embroidery, we believe in exceeding expectations. We want you to have a personalized and enjoyable experience with us. From consultation to completion, our team is dedicated to guiding you through the process and ensuring your complete satisfaction.
Overview
The reviews for this embroidery shop are mixed, with some customers having excellent experiences and others having poor ones. While some customers praised the shop's professionalism, communication, and quality of work, others reported poor customer service, unexpected price increases, and difficulty getting their items back.
Positive Experiences
Several customers raved about the shop's professionalism, communication, and quality of work. They praised the owner's ability to get their orders completed quickly, accurately, and to their liking. Some customers appreciated the shop's willingness to accommodate special requests and the owner's helpfulness in creating custom designs.
Negative Experiences
On the other hand, some customers had poor experiences with the shop. One customer reported difficulty getting a response from the shop, only to be refused service when they finally visited. Another customer was unhappy with an unexpected price increase and felt pressurized into paying more than they initially agreed upon. A third customer was disappointed with the shop's refusal to return their property when they requested it.
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