Business Details
35 Years
experience
Your Trusted Jewelry & Watch Repair Experts in Dallas
Craig Lawrence Jewelry has been a trusted name in jewelry and watch repair services in Dallas and The Park Cities for over 25 years. Our team of factory-trained technicians and skilled jewelers specializes in restoring the beauty and functionality of treasured timepieces and jewelry. We offer comprehensive services including jewelry repair, watch battery replacement, custom engraving, and luxury watch restoration. Backed by a 1-year warranty and an A+ rating from the Better Business Bureau, we prioritize quality craftsmanship, affordability, and exceptional customer service.Our preventive care recommendations help clients protect their investments through regular inspections and maintenance. With free estimates and a commitment to using quality components, we serve both local and national clients, handling everything from simple repairs to complex restorations of high-end brands like Rolex and Patek Philippe.
Services
Jewelry Repair
Watch Repair
Custom Engraving
Ring Resizing
Necklace Repair
Details
- Year established: 1991
Highlights and features
- We offer over 25 years of experience in jewelry and watch repair
- Our team includes factory-trained watch technicians
- We provide free estimates for all repair services
- Our work is backed by a 1-year warranty
- We service all major watch brands including Rolex and Patek Philippe
Associations and certifications
- Better Business Bureau (BBB)
Services
Jewelry Repair
Craig Lawrence Jewelry provides comprehensive jewelry repair services including clasp replacement, prong repair, stone tightening, and metal restoration. Our expert jewelers handle rings, necklaces, bracelets, and specialty items with precision. We recommend bi-annual inspections to maintain your jewelry's integrity and prevent costly damage through regular wear.
Watch Repair
Our factory-trained technicians specialize in watch repair services including battery replacement, movement repair, crystal replacement, and waterproof testing. We service all major brands from Rolex to Casio, offering complete overhauls and maintenance for luxury timepieces. Every repair includes a 1-year warranty for customer peace of mind.
Custom Engraving
Craig Lawrence Jewelry offers precision custom engraving using laser and rotary tools for jewelry and keepsakes. Our services include personalized messages, images, and designs on rings, watches, trophies, and decorative plates. We handle complex engraving requests on gold, silver, and platinum materials with expert craftsmanship.
Ring Resizing
Our professional ring resizing service ensures perfect fit for engagement rings, wedding bands, and heirloom pieces. Jewelers use precise techniques to adjust ring sizes while maintaining structural integrity. We handle resizing for all metal types and can combine resizing with other repairs like prong replacement or stone setting.
Necklace Repair
We specialize in necklace and chain repairs including clasp replacement, link restoration, and breakage repair. Our technicians handle delicate chains and heavy-duty designs using professional soldering and welding techniques. The service includes thorough inspection of clasps and connectors to prevent future damage.
Questions
What jewelry repair services do you offer?
We repair broken clasps, replace prongs, tighten stones, resize rings, and fix broken links in necklaces and bracelets. Our services cover all jewelry types including rings, earrings, pendants, and brooches.
Do you repair watches?
Yes, we repair all watch types including battery replacement, crystal replacement, movement repair, and waterproof testing. We service luxury brands like Rolex, Patek Philippe, and Omega as well as everyday watches.
How long does jewelry repair take?
Most repairs complete within 3-5 business days. Complex restorations may take longer. We provide free estimates with timeframes before starting any work and offer expedited service when needed.
Do you offer engraving services?
Yes, we provide custom engraving for jewelry and keepsakes using laser and rotary tools. Services include personalized messages, images, and designs on rings, watches, trophies, and decorative items.
Are your repairs guaranteed?
All repairs come with a 1-year warranty covering workmanship. We provide free estimates and detailed explanations of our repair processes to ensure customer satisfaction with every service.
What are your business hours?
We're open Monday-Friday 10AM-5:30PM, Saturday 10AM-3PM, and closed Sunday. Appointments available for urgent repairs. Contact us at (214) 691-2644 for after-hours inquiries.
