At Kennedy Mechanical, Inc., we are proud to be one of the largest and most respected mechanical contracting companies in Western New York. Our story began over 40 years ago, when our founder, Richard Cassidy, started a small plumbing and heating company in his garage. From those humble beginnings, we have grown to become a trusted leader in the industry.
Our Vision & Values
At Kennedy Mechanical, we believe that our employees, customers, and community are at the heart of everything we do. Our vision is to create a supportive work environment that fosters growth, achievement, and exceptional customer service. We are committed to prioritizing safety, demonstrating honesty and integrity, and pursuing excellence in everything we do.
The Kennedy Way
Our core values are built on the principles of safety, respect, integrity, excellence, and teamwork. We believe that by working together, we can achieve great things and make a positive impact on our community. Our team is dedicated to providing exceptional service to our clients, and we are committed to delivering the highest quality results.
Our Services
At Kennedy Mechanical, we offer a comprehensive range of mechanical contracting services, including:
Design
- Design and installation of heating, ventilation, and air conditioning systems
- Design and installation of plumbing systems
- Design and installation of fire protection systems
HVAC
- Installation, maintenance, and repair of HVAC systems
- Preventive maintenance programs to ensure optimal system performance
- 24/7 emergency services for unexpected repairs
Plumbing
- Installation, maintenance, and repair of plumbing systems
- Preventive maintenance programs to ensure optimal system performance
- 24/7 emergency services for unexpected repairs
Fire Protection
- Design and installation of fire protection systems
- Installation, maintenance, and repair of fire suppression systems
- Testing and inspection services to ensure system compliance and safety
Our Clients
We are proud to serve a diverse range of clients across the Greater Rochester Region, including:
- Healthcare facilities
- Grocery stores
- Retail centers
- Auto dealerships
- And many more
What Our Clients Say
At Kennedy Mechanical, we take pride in our commitment to exceptional customer service and our dedication to getting the job done right the first time. Here's what some of our satisfied clients have to say about our services:
- "That is what I call First Class Customer Service. Well Done to all of your staff and an Atta Boy for Adam." - Dave B., Rochester, NY
- "I hardly ever tip my hat, but I have to say that their team is professional, reliable, and responsible. They do great work as well." - Kyle R., Syracuse, NY
- "Thank you for sending Ian out yesterday, the kid is the real deal." - Justin F., Rochester, NY
Our Team
At Kennedy Mechanical, we are proud to have a dedicated and experienced team of professionals who are committed to providing exceptional service to our clients. Our team includes:
- Executive Team: Our leadership team is dedicated to ensuring that our clients receive the highest level of service and support.
Contact Us
To learn more about our capabilities and how we can improve your company or facility, please contact us today at 585-232-2800.
Experience with the Company
The company's operations were praised by one reviewer, Tim O'Connor, who gave them 4 stars. He mentioned that the company was well-run and had experienced personnel, resulting in top-quality work. On the other hand, Jessica Cartwright had a terrible experience with the company, giving them only 1 star. She reported that one of their van drivers hit her parked vehicle and never returned her phone calls to arrange repairs. She was also unable to get in touch with the office, stating that she was transferred to voicemail and hung up on multiple times. Cartwright expressed her frustration and disappointment with the company, calling it "awful" and saying that she will have to take legal action to resolve the issue.
Quality of Work and Services
The quality of the work and services provided by the company were discussed by both reviewers. Tim O'Connor praised the company's top-quality work, indicating that they delivered high-quality services. In contrast, Jessica Cartwright was extremely dissatisfied with the company's service, stating that their drivers were inexperienced and their vehicles were not insured.
Communication and Customer Service
The company's communication and customer service were strongly criticized by Jessica Cartwright. She reported difficulties in getting in touch with the office, saying that she was transferred to voicemail and hung up on multiple times. This lack of communication led to her feeling frustrated and ignored, ultimately contributing to her decision to take legal action against the company.
Be the first to review Kennedy Mechanical Plumbing & Heating.
Write a Review
