Raising the Bar for Party Rentals
Shelly's Party Rental boasts a colorful selection of party supplies for all sorts of events and budgets. Located in the heart of West Los Angeles, we've been supplying locals with the perfect party essentials for years.
Our Services
Beyond simply renting out basic party supplies, we also offer a variety of additional services to make your event planning a breeze.
Event Design & Planning
Our experienced staff can help you plan and design your event, offering suggestions on themes, decor, and layouts.
Custom Decorations
Get creative with eye-catching custom decorations like balloon garlands, balloon walls, centerpiece arrangements, and more.
Staffing & Servers
Take the stress out of serving and entertaining with our reliable and courteous staff.
Catering Services
Enjoy delicious food and drinks without lifting a finger with our catering services. We partner with trusted local caterers to provide a diverse array of delicious options.
Wide Selection of Rentals
From tables and chairs to dinnerware and linens, we offer a vast selection of high-quality rental items to suit your every need.
Here are just some of the things you can rent from us
- Tables & Chairs: A diverse range of tables and chairs in various sizes and styles to suit any event.
- Linens: From classic white tablecloths to vibrant colored runners and overlays.
- Dinnerware & Glassware: Impress your guests with elegant glassware and durable dinnerware.
- Bar & Event Equipment: From stylish bar tables to elegant glassware racks and serving trays.
- Decorations & Props: Make your event truly special with themed decorations, props, and backdrops.
More Than Just Rental
At Shelly's Party Rental, we pride ourselves on offering excellent customer service and personalized attention. Our friendly and responsive staff will be happy to answer your questions, suggest ideas, and ensure your experience is seamless and enjoyable.
Contact us today to discuss your party needs and discover the perfect rental solutions for your special event!
Customer Service Issues
The reviews highlight significant issues with the customer service provided by this party rental business. Several reviewers have had negative experiences with rude and dismissive staff. Justin Jarel and Daniel Gallai both had interactions that were marred by the staff's inability to listen and respond appropriately. Justin reported being told to 'go somewhere else' after being given the wrong information, and Daniel was cut off while trying to explain his order and was told to 'go somewhere else' as well. These reviewers did not receive satisfactory resolutions to their issues.
Communication Breakdown
There are also concerns about the communication breakdowns experienced by these customers. Justin was given a number to text details to, but never received a payable invoice via email, despite being promised one. Daniel's order was rushed and his needs were not met, leading to confusion and frustration.
Positive Experiences
On the other hand, C. Cruz Party Rentals and Mika Nagamoto had very positive experiences. C. Cruz mentions that the business always makes everything go smooth when they need anything, indicating a seamless and efficient service. Mika praises the friendly owners, great prices, and easy service, stating that they are her go-to place for party rentals.
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