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Our Story

For 47 years, our team at State Farm Insurance has been dedicated to serving the people of Mobile and Baldwin County areas. As a tenured State Farm Agent, I, Roger Shoultz, have had the privilege of building a team of licensed professionals who share my passion for providing exceptional service to our clients. Our office is conveniently located at Airport Blvd and Dawes Rd, between Schillinger Rd and the Mobile Regional Airport, making it easily accessible to our customers.

Our Commitment

At State Farm Insurance, we are committed to providing comprehensive insurance solutions that cater to the unique needs of our clients. Our team works tirelessly to understand your unique circumstances and tailor our services to meet your specific requirements. Whether you're looking for auto, homeowners, renters, business, life, or pet insurance, we've got you covered. We understand that every individual has different insurance needs, and we strive to provide personalized solutions that fit your budget and lifestyle.

Our Services

We offer a wide range of insurance products and services, including:

  • Auto Insurance: Liability, collision, and comprehensive coverage for cars, trucks, and motorcycles
  • Homeowners Insurance: Coverage for your primary residence, vacation home, or investment property
  • Renters Insurance: Protection for your personal belongings and liability in the event of accidents
  • Business Insurance: Coverage for businesses of all sizes, including liability, property, and workers' compensation insurance
  • Life Insurance: Term life, whole life, and universal life insurance options
  • Pet Insurance: Coverage for your furry friends in the event of accidents or illnesses
  • Rec Vehicles Insurance: Coverage for your recreational vehicles, including boats, RVs, and motorcycles

Our Mission

Our mission is to provide exceptional service, build lasting relationships, and help our clients achieve their financial goals. We take pride in being a part of our community and are dedicated to giving back through charitable initiatives and community events.

Office Information

Our office hours are Monday to Friday, 9:00 am to 5:00 pm, with after-hours availability by appointment only. We offer convenient online services, including online quotes, policy management, and claims filing. You can reach us at (251) 633-0606 or visit our office at 8010 Airport Boulevard Suite 102, Mobile, AL 36608-9656.

Get in Touch

Whether you're looking for insurance advice, want to schedule a virtual meeting, or simply need assistance with a claim, we're here to help. You can contact us by phone, email, or text, and we'll respond promptly to your inquiry. We also have a 24/7 drop box available for your convenience.

Why Choose Us?

At State Farm Insurance, we pride ourselves on our commitment to customer service, our extensive range of insurance products, and our dedicated team of professionals. We're committed to providing you with exceptional service, personalized solutions, and a range of insurance products to suit your needs.

Reviews
Positive: The staff's friendly, knowledgeable, and helpful attitude was widely praised, making customers feel valued and supported.
Negative: One reviewer had a poor experience with the business being closed despite Google indicating it was open.

Customer Service Praises

Many reviewers praised the exceptional customer service they received, highlighting the friendly and knowledgeable staff. Lauren, Rachel, and Roger were specifically mentioned as providing excellent service. Reviewers appreciated the staff's ability to answer all their questions and make them feel like valued customers.

Positive Experiences

Reviewers also mentioned the courteous service, prompt response times, and helpfulness of the staff. Some reviewers appreciated the staff's willingness to work with them to find solutions, such as when Karah Champion was struggling to pay her policy after maternity leave.

Unpleasant Experience

However, Tammy Randall had a poor experience, stating that despite Google indicating the business was open, no one would open the door even though someone was inside.

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