Empowering Lives, One Person at a Time
United Contract Services, Inc. (UCS) is a full-service janitorial services company serving Northern California. Founded in 1991, UCS is committed to providing the highest-quality cleaning services, tailored to meet the unique needs of each client. Our mission is to deliver exceptional service, ensuring our clients' facilities are always clean, well-maintained, and ready for business.
Why UCS?
At UCS, we believe that open communication is the key to true customer satisfaction. We take pride in our unrelenting commitment to quality and customer service. Our proprietary approach to quality assurance, known as "TEAM, " ensures that our services exceed our clients' expectations. With TEAM, we assign a Customer Support Manager, Quality Assurance Manager, and Operations Manager to actively manage each account, ensuring the highest level of quality and customer satisfaction.
Our Services
We offer a wide range of services, from cleaning services for individual offices to building maintenance for large, multi-tenant high-rises. Our services include:
- Janitorial services
- Deep cleaning
- Maintenance services
- Cleaning services
- Building maintenance and facility management
- Commercial cleaning and janitorial services
- Custom cleaning solutions for large and small businesses
Coverage Area
We provide janitorial services to the following Northern California cities and counties:
- Santa Clara County
- San Mateo County
- Alameda County
- Contra Costa County
- Bay Area
- South Bay
- San Jose
- Sunnyvale
- Santa Clara
- Sacramento
- South San Francisco
- Mountain View
- Redwood City
- Palo Alto
- Fremont
- Hayward
Our Team
Our team is dedicated to providing exceptional service and ensuring our clients' facilities are always maintained to the highest standards. With years of experience in the industry, our team has the expertise and knowledge required to deliver outstanding results.
Get a Custom Cleaning Quote
Contact us today to learn more about our services and receive a custom cleaning quote. Our team is always available to provide a free quote and discuss how we can tailor our services to meet your specific needs.
Overall Satisfaction
The majority of customers are extremely satisfied with the services provided by United Contract Services (UCS), with 11 out of 13 reviews giving them a 5-star rating.
Positive Feedback
The majority of customers praise USC's staff, citing their responsiveness, professionalism, and attention to detail. They mention that the team is always responsive to their needs and requests, and that they consistently deliver high-quality service. Some customers have been working with USC for extended periods, such as over 10 years, and have never been disappointed.
Negative Feedback
However, there are two customers who were extremely dissatisfied with the service. One customer reported inconsistent service, with the same tasks not being completed regularly. The final straw was when the crew forgot to lock the front door of the facility and left a full bag of trash outside. The other customer was bombarded with spam emails offering cleaning services, despite having no office to clean.
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