Secure Your Future with Us
Performance Insurance Agency helps individuals and businesses navigate the often complex world of insurance with personalized guidance and tailored solutions. More than just finding the right coverage, we focus on understanding your unique needs and creating a customized portfolio that aligns seamlessly with your goals and aspirations.
Who We Are
Performance Insurance Agency is a team of experienced professionals dedicated to serving the diverse insurance needs of clients in the Carolinas. We hold deep expertise in various fields, allowing us to offer comprehensive guidance and personalized solutions that meet your specific requirements.
Our Commitment
Our primary focus is on empowering you with knowledge and transparency throughout the insurance process. We believe in:
- Personable service: We take the time to understand your individual situation, concerns, and goals.
- Custom solutions: No two clients are the same, so we tailor our approach to find the perfect coverage options for you.
- Competitive rates: We negotiate on your behalf to secure the most competitive premiums available.
- Transparent communication: We provide clear and concise information about your coverage and any changes.
Personal Insurance
- Home & Property Insurance
- Life Insurance
- Health Insurance
- Recreational Insurance
Business Insurance
- Business Insurance
- Auto Insurance
Our Mission
Performance Insurance Agency empowers you to focus on what you do best, knowing your future is protected. We are dedicated to building lasting relationships with our clients, offering ongoing support and guidance throughout your insurance journey.
Join us in securing your future with personalized insurance solutions. Request a free consultation today and get a personalized quote tailored to your unique needs.Poor Customer Service and No Follow-up
The Hartford insurance company received a one-star review from Paul Huffman, who reported a poor customer service experience. He sent information that was requested, but never received a follow-up or a call back from the company, causing him to wait for over a week to secure the insurance he needed.
Positive Reviews
On the other hand, several reviewers praised the insurance company for their excellent customer service, professionalism, and competitive rates. Gale Mattingly Patty-Gale, Salena Nobles, Bobby Roy, J. C., and Sheila Sinclair all gave the company five-star reviews, citing friendly and courteous staff, efficient quote processes, and tailored insurance options that fit their budgets.
Negative Reviews
Two reviewers had negative experiences with the company, however. Jason Horres gave the company one-star, stating that the team was non-responsive, lacked knowledge, and had limited underwriters. He recommended going with other insurance companies instead.
Headache and Unnecessary Delay
Additionally, Paul Huffman's review highlighted the potential headache and unnecessary delay that can result from poor customer service. As he discovered, getting insurance from a competitor, The Hartford, took less than 15 minutes, while dealing with the original company caused him to miss out on other business opportunities.
