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At Artisan Wood Floor, we pride ourselves on being the top flooring choice in Phoenix, AZ. With a long-established heritage in woodworking, our family-owned business has been built on the essential principle that quality leads to reputation, something only built through time. We have been serving the community for over 125 years, and our commitment to excellence has remained unwavering.
Our History
Our roots date back to 1895 in Europe, where the Braica family started in the wood industry, installing window frames. The next generation developed the business into a custom millwork with wood harvested from our family-owned forest, which enabled us to control quality and production. More than 120 years later, the same quality and artisanship formed in the workshop has turned into a legacy in the United States. We started out in Illinois, focusing on refinishing flooring, and came to Arizona in 2006 to start building our family business into what it is today, a legacy of beauty, quality, and craftsmanship.
Our Services
We offer a wide range of services, from design to installation, repair, and refinishing, to ensure that our customers receive the best possible experience. Our team of experts is dedicated to providing exceptional customer service, and we take pride in our ability to transform any space into a stunning work of art. Whether you're looking for hardwood, vinyl, luxury vinyl, carpet, tile, or laminate, we have the perfect solution for you. Our products are sourced from top brands, and we're confident that you'll find the perfect fit for your unique preferences and budget.
Our Team
Our team is comprised of highly skilled and experienced professionals who share a passion for woodworking and customer service. Our owner, Victor Braica, is a 3rd generation woodworker with over 32 years of experience in the flooring industry. He's accredited by the National Wood Flooring Association and has built a reputation for excellence in the community. Our team is dedicated to providing exceptional service, and we're committed to helping you achieve your flooring goals.
Core Values
At Artisan Wood Floor, we believe in the importance of building strong relationships with our customers and partners. We're committed to providing exceptional quality, integrity, and customer service in every project we undertake. Our core values are rooted in our family's legacy, and we strive to maintain the highest standards of excellence in everything we do.
Quality of Work and Business Practices
The reviews highlight a mixed bag when it comes to the quality of work and business practices of Artisan Wood Floor. On the negative side, one reviewer had a poor experience with the installation of their flooring, citing that the installer did not follow their instructions and refused to replace the incorrectly installed flooring unless they paid for it. This reviewer also raised concerns about the company's honesty and lack of accreditation with the Better Business Bureau.
On the positive side, multiple reviewers praised the company's work, citing great experiences with the installation of their flooring. One reviewer was thrilled with the end product, stating that the company did a "fantastic job" and addressed all of their concerns in a timely manner. Another reviewer praised the company's professionalism, stating that they would recommend them without hesitation.
Customer Service
The reviews suggest that the company's customer service is a strong point, with multiple reviewers praising the owner, Victor Braica, and the company's staff for their professionalism, politeness, and willingness to help. One reviewer appreciated the time taken by Victor to help them find the right flooring for their house, stating that the service was "A+".
Overall Experience
Overall, the reviews suggest that Artisan Wood Floor has the potential to provide excellent service and high-quality work, but may have some inconsistencies in their business practices. While some reviewers had a great experience, one reviewer had a poor experience that soured their opinion of the company.

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